1.6 / 5
11% of users recommend this
  • Value For Money

stress247's review of SimplyCarMats.co.uk - www.simplycarmats.co.uk



Written on: 28/07/2021 by stress247 (1 review written)

Item significantly not as described (different colour). Late responses to enquiries and initial refusal to accept any responsibility for any website misprepresentation. However, pushing my case further was well worthwhile: customer service stepped up and listened. Internal investigation into colours on website vs colours in person showed significant differences, so I was offered samples and the choice of a new set of mats. Mats duly arrived and are prfect. So not a great start, but a really impressive pickup of my issue after that. Thank you

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