Mazda Accident Aftercare Reviews

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Mazda Accident Aftercare

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Latest Reviews

★☆☆☆☆

“March 2018... Still not resolved”

Written on: 10/12/2019

I was involved in a 'no fault accident' in March 2018 and immediately contacted Mazda Aftercare. BIG MISTAKE!!!!! I have just been told that, after nearly 2 years, I need to contact my own insurance company to try and get a resolution to my claim / accident. I should have dealt directly with my own insurance company NOT MAZDA!!! Very disappointing.... Very time consuming... … Read Full Review

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★☆☆☆☆

“Poor”

Written on: 05/01/2019 by Freddiiii (1 review written)

Really poor. Waited months for my door to get fixed and I was sent to a garage miles away. Parts of my new door fell off within days and I’m still waiting for it to be sorted… Read Full Review

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★☆☆☆☆

“Do Not Use It”

Written on: 26/04/2017 by Melinal43 (1 review written)

If you are ever in an accident - do not ring them. They do not talk to your insurance like the claim, they do not handle everything and make it easier for yourself, but they do claim for thing you haven't had against your insurance - such as a car - at an inflated rate! It's been over 7 weeks, and 2 weeks ago we was told the car was fixed and just needed respaying - they are now saying it is still being fixed?! Well make your mind up! We have had very little communication with them about what… Read Full Review

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★☆☆☆☆

“Claims management company in disguise”

Written on: 23/11/2012 by varghesejim (0 reviews written)

Mazda heavily advertises that it is better to call them at the event of an accident even before calling your insurer. In the world of unholy partnership between insurance companies, claim management companies and hire car companies one would think it is better to go through manufacturer in the event of an accident. But this is not really true. I bought my low mileage, excellent condition car last year from a Mazda dealer. My car got into an accident where the other party accepted liability. I… Read Full Review

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