Motorhome Hire Reviews - www.motorhomehire.uk.com

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★★☆☆☆
2.4 / 5
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★☆☆☆☆

“don't go there!”

Written on: 21/02/2019 by heidi100 (1 review written)

The old saying goes "if it seems too good to be true...it probably is"!! Just got my deposit of £250 back, after waiting 7 weeks! Made numerous emails and phone calls asking why it wasn't in my account. The hot water didn't work, no apology or refund for this. The website shows all these lovely, shiny motorhomes....ours was 5 years old! Interestingly, no feedback on their website...speaks volumes...have to search quite a bit to find this feedback area. As you can see, they're all very… Read Full Review

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★☆☆☆☆

“Stay well clear”

Written on: 14/02/2019 by laHull355 (1 review written)

We thought £99 for 3 days brilliant so we booked it then the texts and emails started to come in. 1. No kitchen equipment provided extra £30 2. No toilet fluid or toilet roll £30 3. No electric hookup £30 4. No water hose provided £30 5. Proof of TV licence must be given or you will get charged. 6. Extra charge for Sat nav. 7. Only 3kg of gas provided please pay £30 for extra The deposit comes out from your credit card £1250 so you are paying interest on it till or if you get it back.I… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“I was looking around for quotes, and came across this...”

Written on: 15/01/2019 by TyreeGleason (1 review written)

I was looking around for quotes, and came across this company and decided to hire from them on there due to price. i you can only book 3/4/ or 7 night hires. any size vehcile. so i booked the big large one for a few of us, as we were off to scotland to film some of the countrys amazing scenary, and with a mobile home, we could be there early in the morning before the other tourists came, so this was ideal. i enquired about a hire for 7 nights, and within minutes got an text saying that the… Read Full Review

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Was this review helpful? 3 0
★★☆☆☆

“Do not use these”

Written on: 02/01/2019 by Madmir (1 review written)

Terrible service tryed several number to contact and email no reply.lots of hidden charges add that was not told about and 2 month later amd still awaiting my £250 deposit back. Not replying to emails ive send..wont be using again or recomending ..poor poor service from this company!!!!… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Please Avoid”

Written on: 30/12/2018 by Moodyne396 (1 review written)

Rented twice from this company and should have learnt my lesson the first time. I cannot believe any of the positive reviews on this site are genuine - they are likely fabricated or customers have been bribed to place a good review. I placed a booking online and annoyingly within a few days, I kept getting text and email messages that I could rent the same deal for half the price. I contacted them a few times to see if they could honor but no reply so had no choice but to pay full price… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“So many HIDDEN non optional extras”

Written on: 26/11/2018 by JoeHa (1 review written)

Just put all costs upfront!! The headline price much like budget airlines is cheap, however there are loads and loads of hidden extras that just keep coming. I rented in October and had a lot of issues with the van. It was very difficult to get hold of anyone to assist with issues. Ended up having to cut short our short break. Still waiting for deposit!!… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 06/11/2018 by SueStenton (1 review written)

We had a wonderful break in September and were rold that WE had to apply for the return of our deposit of £250 28 working days after hire eg 24.10.18 to allow for any potential traffic violations. I emailed on the 25.10.18. No reply. I tried to phone and the number is stated as out of service but if urgent leave a text message. I did. I then managed to find another number and selected option 1 - new hire. Surprise, surprise, they answer immediately. I’m told it’s a particular person who… Read Full Review

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Daverees129's Response to SueStenton's Review

Written on: 14/11/2018

Having the same problem. Next step Small Claims Court or charge back through bank.

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Trio999's Response to SueStenton's Review

Written on: 17/11/2018

What was van like

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★☆☆☆☆

“Still trying to get back my £2500 deposit”

Written on: 27/10/2018 by Funco71 (1 review written)

After waiting a month to have my deposit credited back.. I am still waiting. There have stopped replying to emails and phone numbers are either disconnected or message service. No way to talk to someone. This was a credit card payment so I am still paying interest on it. Spoiled a really good campervan trip in scotland… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Stay away”

Written on: 08/10/2018 by wkMcCollum419 (1 review written)

Kid you in to a great rate for hire , then start the extras £99 for basic stuff £250 plus £96 plus for insurance or £1500 if you are lucky Then no refund when we get caught up in all of the above & refuse to pay it Bye bye £300 - STAY AWAY… Read Full Review

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Was this review helpful? 2 0
★☆☆☆☆

“Bye Bye Deposit ”

Written on: 20/09/2018 by Draven480 (1 review written)

Brilliant holiday. Disgusting service. Cannot get through via phone & you will be lucky to receive an email. Believe me, They bill you for everything DO NOT EXPECT TO SEE YOUR DEPOSIT… Read Full Review

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Was this review helpful? 2 0
★★☆☆☆

“Don't expect your deposit back”

Written on: 02/08/2018 by EllisHall273 (1 review written)

Since the age of 4 our 8 year old daughter had begged us to go away in a Mobile home. After four years of her pointing at every campervan on the road, each time she saw one, we decided to give it a go! The booking experience was very good and the number of options regarding, additional insurance, early pick up/ drop off, additional gas etc were prompt and attentive. The collection experience was smooth and the guys at the depot were very helpful. The weekend was great and surpassed our… Read Full Review

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Was this review helpful? 1 0
★☆☆☆☆

“Avoid avoid avoid ”

Written on: 02/08/2018 by Ctvob11 (1 review written)

Made a reservation to book a motorhome to take my family away for a weekend, the deposit went from £250.00 then £1250 and now £2500,really not impressed so far, also unable to get a hold of anyone to talk to, lots of extras that you pay a premium for with the van… Read Full Review

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★☆☆☆☆

“refund is not a word they know”

Written on: 23/07/2018 by holdenANDford1 (1 review written)

payed deposit then change of circumstances made me cancel asked for refund which they agreed to but 6 weeks later nothing they do not reply to emails I AM NOW GOING THROUGH THE BANK TO GET MY MONEY(OVER 1500 POUNDS) BACK DO NOT DEAL WITH THIS COMPANY AM GOING THROUGH OMBUDSMAN TO GET THIS COMPANY SHUT DOWN WILL LET PEOPLE KNOW REFERENCE NUMBER TO ADD THERE NAMES TO THE LAW SUIT My refund number with this so called company is 55352… Read Full Review

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★☆☆☆☆

“Tricksters !”

Written on: 05/07/2018 by KG2018 (1 review written)

Beware ! the price they quote is NOT the price you end up paying ... huge added extras that should be standard items ... for example a charge of £12.50 if you use the Dartford Crossing where as the actual Dart Charge is only £2.50 ..Motorhome hire add £10.00 This is just one small example of charges .. there are many others BEWARE ! Vehicle was supposed to sleep 6 however we found it cramped for 2 people , 6 would be an absolute nightmare Staff at the pick up and drop off point were all… Read Full Review

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★★☆☆☆

“Disappointing Experience ”

Written on: 19/06/2018 by Alonso323 (1 review written)

Motorhome Hire holiday had always been on my 'bucket list' and I was very excited when I booked a medium sized van for myself and our dogs for a weeks holiday. The initial quote looked reasonable but you need to be very careful to budget for all the extras that you need (gas, insurance, 'returnable' deposit - which I'll come onto later) that you are bombarded with once you have confirmed your booking. That aside, we booked everything we needed and put it down to lack of experience. Collected… Read Full Review

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★★★★☆

“try before you buy”

Written on: 08/06/2018 by puddles1 (1 review written)

Booked in may 2018 3 day break via GROUPON app, good deal but lots of little extras we did not expect but had to add on.Very friendly staff with easy check in and check out at the DURHAM centre.Choice of vans on arrival and good handover with little added help for aged relatives (STEP FOR ENTERING VAN).Liked the interior of van and modern gadgets, took a little time to get used to the fridge settings at it took ages to chill and kept BEEPING when traveling.Overall everything in van that we… Read Full Review

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★★★★☆

“First experience in a campervan”

Written on: 06/06/2018 by 449Ayers (1 review written)

Complex online hiring process and ability to compare option and pricing could be better. Reception and walkaround at depot was excellent and the vehicle was brilliant. Pleasure to drive and really straightforward to use even for a novice like me. Extremely clean and well appointed with a few thoughtful extras. Return and handover were also easy and smooth. Excellent family holiday which would love to do again!… Read Full Review

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★★★★★

“Great experience.”

Written on: 04/06/2018

It was a really good experience. Motorhome hire process was quick and easy. Clear and straightforward. Location was very easy to get to with little traffic on the way. The vehicle was in decent condition with everything needed. Personnel was kind and helpful. Quick check and handover on collection with good briefing on what is what and how it works. Quick handover without any stupid requests on returning the vehicle. Really happy with the overall service received. Would definitely recommend to… Read Full Review

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★★★★☆

“Great experience”

Written on: 04/06/2018 by Lucie18 (1 review written)

Great experience. Some hidden charges you don't find out about until just before hire.Caravan was spotless.lovely helpful staff at pick up centre in byley middlewich.would recommendto anyone who likes to move around and enjoy our country… Read Full Review

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★★★★★

“Southampton Bank Holiday”

Written on: 01/06/2018 by craiglewis (1 review written)

Great family experience, very friendly staff and great to use online system. If you are looking for a hassle-free family break I can't recommend this enough. A few notes, take some Dettol wipes with you, the motorhome wasn't the cleanest but was quick enough to clean ourselves. Also, pay the hire deposit on a credit card if possible as the refund takes a very long time (4 weeks and counting). Would definitely recommend and would use again. … Read Full Review

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