Condescending service, no refund

Click here if this is your business
★★☆☆☆
2.3 / 5
37% of users recommend this
Click here if this is your business
  • Quality of service

  • Layout of shop

  • Value For Money

163Donaldson's review of Bristol Cameras

★☆☆☆☆

“Condescending service, no refund”

Written on: 10/10/2019 by 163Donaldson (1 review written)

So I bought a tripod that they recommended to me, after using it once it fell down and almost killed my camera. Yes it’s the cheapest they had 65£, which is not too cheap anyways, but my camera is very light. Lightest wind and it was down, the problem is that the legs are really easily dismounted and they slide down all the time. After requesting a refund after 7 days, I’ve been told that they don’t do that unless the item is faulty. Guess I should have break it then. I’ve been also told that I don’t simply know how to use it but I can pay even more money for something different. I surely will not come back, let alone pay them even more money for yet another item I could never return. Super rude and weird staff

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0