written by Mikebroom on 10/07/2021
I have two bank accounts that I use...one for main money....the other for direct debits...the main money account transfers into my direct debit account. I messed up and forgot to transfer sufficiant funds. Premium credit lashed me with a £27.50 fine taken by direct debit and also collected the payment of my premium which was £24.70
they took both payments on the same day.
I have complained but they are satisfied because they got an extra £27.50 out of me.
As a result I have been forced to close down my policy with them. They are over the top customer unfriendly and faceless.
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