Poor Conduct & Unacceptable Service

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HarrietHS's review of Performance Direct Business Insurance

★☆☆☆☆

“Poor Conduct and Unacceptable Service ”

Written on: 27/07/2018 by HarrietHS (1 review written)

Absolutely disgusting company. I purchased insurance and had my call to confirm details. After paying 1st instalment of £132 online already they then told me that because of my age I will have to pay another £500 annually bringing my insurance up to £1300 rather than £800 as agreed originally. I then had the customer service advisor saying that this is my error because I did not put myself as the main driver which is not the case. To make it even better I will not be receiving my refund for 3-5 working days as they have refused to pay via TT which is an instant payment. Stay clear from them poor conduct and unacceptable service!!!

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