ARC Legal cover through Rentguard Terrible! Waste of money!

Arc Legal Group -
3.0% of users recommend this
  • Customer service

  • Value For Money

CiaraBuckley1988's review of Arc Legal Group -

“ARC Legal cover through Rentguard Terrible! Waste of...”


written by CiaraBuckley1988 on 12/01/2018

Have taken a Legal Expenses Policy with RentGuard as part of my buildings insurance. Having dealt with them a few times they are awful! Instead of heling their clinets they cause more stress!
PLEASE AVIOD!!! Rentguard themselves ar enot good either..

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    Have you made a claim?

  • Customer service

  • Value For Money

Arclegalassistance's Comment

Written on: 30/01/2018

We are disappointed to hear about your dissatisfaction. As a business we deal with over 20,000 claims each year and have a complaints ratio of less than 1%.

We are confident that the vast majority of customers have a positive experience of our service. Nevertheless, we always welcome the opportunity to address any concerns that customers have about our service.

If you would like to discuss the matter, please contact us directly. Alternatively, you are able to refer a complaint via the Financial Ombudsman Service. Details on how to do this are available online

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