traveled with Caledonian to Glasgow and Moffat on overnight stay. our bus driver was brilliant and very informative about the history of Glasgow. The Admonton Country House was comfortable, very clean and welcoming. The only downside to the weekend was the breakfast with 3 coach loads of people it should have had staggered breakfast times for each coach. It was very disorganised and resulted in massive queues for cooked breakfast. I have back problems and could not have stood in the queue and opted for cereal, the replenishment of bread for toast was not there leaving people standing around waiting. Overall brilliant but hotel needs to sort out breakfast times.

Shout out for our driver on this great trip. A man with a fountain of knowledge of London and amazing driving skills,took us everywhere,there was no where that we missed because of him. His helpfulness enabled us to have a great 5 days holiday. Nothing was to much trouble,he even showed us hidden gems which I can't wait to visit again and stay a while longer next time. Lots of laughs and a realy great first time experience for my niece on her first holiday to London. Would I recommend def yes.

I went on the Caledonian trip to the stranger things experience and London. The driver was nice, helpful and drove safely. He apologised for the traffic numerous times, even though it is out of his control and expected around London. He kept us up to date with times etc. throughout. We made a bonus stop in Chesterfield on the way to the hotel which was such a nice change to stopping at services. There was a market and all the shops you could need and some really nice architecture. The hotel was comfortable and clean. The room I had was quite big and on the 7th floor so had a good view. We drove to the stranger things experience in the evening. It was quite a drive away and we got back to the hotel close to 11pm. The experience itself was amazing. I can't comment on the food as I skipped both dinner and breakfast in favour of staying in bed. The weather on Sunday was not great, woken up by thunderstorms. We left the hotel just before 10am and had around 3 hours free time in London which despite the weather was really enjoyable. All in all a great trip and can't wait to book another one.

well i don't know who wrote those reviews must have been on the moon trip was awful and the driver well for legal reasons cannot discuss do not use them ever customer service should be ashamed hotel basic rowdy drunk passengers but yeh chance you take

I would just like to share with you our experience (party of 4) on the recent Mystery Tour we had. Our destination Ended at Peterhead Britannia Waterfront Hotel. We all thoroughly enjoyed the start of our trip with a stop off at St Andrews which I am sure everyone on the bus tour also enjoyed. Our driver was ever so helpful and played along with the mystery from the word go. He was also kind and made several stops both on the journey there and back. However, a few people on the bus became disgruntled when they realised our destination was Peterhead and that the hotel was quite remote (chance you take if you book a Mystery Tour!!) Our thoughts on the hotel were: Yes it was remote. The manager of this hotel was absolutely amazing and was very hands on helping everywhere necessary, the food was good and there was entertainment at night which was a singer who was great. The rooms were clean and the staff were friendly and very helpful. If no one had a good time then they clearly set out NOT to enjoy themselves. We will absolutely be booking again. Thanks to our kind, helpful bus driver, the wonderful Hotel manager and his lovely staff and Caledonian Travel

Went on the bemish trip on the 6th of May what a great weekend we had hotel was fantastic but evening meal nit that good but staff fab would go back bus driver was excellent thanks so much the 4 ladies had a ball x

Had a wonderful time on Mystery Weekend Special. GREAT trips & Good Hotel!Would fully recommend!!

Great good value holiday`s and breaks. The only quibble we have is that the 99p bar offer at some hotels should be explained properly in the over view of each particular hotel that has the offer. We have recently been to the Riviera Hotel Torquay the 99p bar was limited and it was 99p for half a beer not a pint has most people would assume. The mixers were also chargeable with the 99p spirit offer again people assume these are part of the drink.

Was at this hotel from Monday 15th to Friday 19th November, although our room wasn't the best, it was totally acceptable, the staff definitely make this hotel, great service and very friendly couldn't fault them,four free drinks per night per person was a great touch. The coach driver was very friendly and knowledgeable and would help with any problems (not that we had any) the weather was very poor, but that didn't detract from the trips out (never rained in any pub or cafe we visited) all in all, would definitely recommend this tour company to anyone who is looking for a great value break

Even though we were split into 2 x 4 stalls and circle we had great seats.pretty woman was great. Coach very comfy could have done with phone charges on the seats would recommend as alot of other passengers agreed. Driver was very friendly and told us alot about London ive been loads of times but I still learnt alot .my group enjoyed his company. Great hotel at Heathrow. We found a great indian restaurant. Will definitely use your services again .

Hotel poor, no member of staff wearing masks, even after a Covid outbreak reception staff not wearing one. Coach was good although driver needed two long breaks less than 2 hours apart on the return journey whilst only need one on the outgoing one. Strange choice of places to visit, Largs and Cumbrae Island were good (day 1). loch Lomand and Glasgow not bad (day 3) but the trip to Troon, Ayr and Girvan was awful, not nice towns and Girvin was like a war zone with mostly shut down shops and the most depressing of high street, if you don't like spending time in a pub a waste of time as there was nothing to do and nowhere to go! Driver asked for feedback to be sent to company which I did - no reply. Will I travel with them again - NO!

Just returned from Isle of Wight Shanklin Beach Hotel couldn’t fault the room with balcony overlooking the sea bit dated but clean the evening meals were not up to standard went out a couple of nights as nothing on menu to get excited about breakfast ok my one complaint is we had to share a table with 2 strangers for the whole time not good in current situation COVID we were on second sitting which meant be the time you had eaten entertainment room was full so can’t comment on entertainment but other guests said it was mediocre bus driver was brilliant informative and helpful thank you wouldn’t return to this hotel but put it down as a experience

Signed up for the trip to Liverpool with rail trip on the Flying Scotsman. We arrived in Liverpool and had only a few hours there. Then we were taken to the Holiday Inn Express Stockport where we spent the night and had dinner. We were told we were going to Trafford Centre next day, but were taken to Manchester City Centre. (I don't know why, because the shops were shut) Then we went to Bury to the train, which was a good trip. However a member of staff said we should have come earlier as the ticket entitled us to a longer trip on the train and entry to the museum. We wondered why we couldn't have spent the night in Liverpool where there was more to see and do. Stockport and Manchester were a waste of time. Driver was good, bus was clean, but our seats were just in front of the toilets and the stench on the way home was awful. I have been on a Caledonian trip before and it was great, but not this time.

First holiday with caledonian holiday in 2 years thanks to covid Went to Blackpool on Mon 16th August Driver was really nice Hotel Savoy in Blackpool was nice Room was big and doynle bed though I was just myself Meals not as good Not much choices and I went in for first sitting at 6pm you had to book every day In 5 mins some of the choices were finished and no more brought out HAD Pork one night but was chewy chips not half cooked and roast potatoes tasted funny Sweets were good though Only thing was just one lift which only held 3 people if had no cases So on day of departure I waited 20mins to get lift down

Father wanted to get away for a few days after the easing of the C-19 restrictions in Scotland. He decided he didn't want to go away on his own and asked me to go with him. On arrival at Glasgow coach station to catch the tour, we were greeted with the most grumpiest driver going, he kept stating to people, "your only going for 5 days, no need to bring such a large case, I'm not paid to lift these"... Whilst it had been explained that masks were still required on the coach, one old dear stated that she was exempt from wearing a mask, but driver told her, no mask, no travel, when asked why as people who are exempt were permitted to travel without wearing one, he stated "Not on my coach"... Yet, he himself, never wore a mask at any time. Also, despite the easing of the restrictions, the toilet was locked out of use, he stated that this was a Caledonian Travel Policy. Maybe so, but the Glentons Coach that was sat loading next to us at the time, said their toilets were open. The driver stated that he would make regular stops to allow people to get off and use the toilets, but after 3 hours he was still plodding on without stopping, and only stopped because I told him that if he didn't he would be mopping up peoples urine because many people were desperate, he then mumbled about not being paid enough to put up with "old farts". The hotel was okay for what it was, nothing special and meals nothing to write home about. The highlight I suppose is when we got back off the coach in Glasgow, with the driver holding his hand out for tips and people just walking on past him and snubbing him...

Two weeks with Caledonian travel...Bournemouth at the royal bath...had a beautiful stay at this hotel ...massive room with sea view. We did a five day tour....got a two day stay at the Carlton...booked by Caledonian travel..joined the next seven day Bournemouth tour but stayed back at the bath....and lovely agent at Caledonian travel got our same beautiful room back for us.at the royal bath hotel...thankyou to her.... This hotel is central to everywhere....beautiful gardens...beautiful views....breakfast and dinner every day...food was lovely with good choices...think I’ve put on about a stone... Our driver took us to absolutely beautiful places...thank you to him...you were brilliant..even the wee stop off at Gretna...just finished the holiday on the way home...lol...didn’t know there were places in this country that was so beautiful...loved Bournemouth...will defo go back... Stayed in Carlton house for the two nights...it was fine...food was nice...drinks a great price...very busy hotel...nothing much around it....but..I suppose we compared it to ..the royal bath ...which we loved...the lady in the bar..made the best cappuccino and latte I’ve ever had...thank you Caledonian travel....till next time...xxx

Like others i am frustrated about the lack of refund option with the recent cancellations. I completely understand that things have to be cancelled and can't fault the company for that but now i have to try rebook something, the only other time off i have this year is in July and if thats also cancelled they'll basically be keeping my money for a year until can book something next year. Absolutely disgusted with this should just be able to get a refund, this was my first booking with this company and seeing how they treat customers now it will certainly be my last!