ACCORD hiding behind YBS

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KewDS's review of Yorkshire Building Society

★☆☆☆☆

“ACCORD hiding behind YBS”

Written on: 23/04/2021 by KewDS (2 reviews written)

Honestly do yourself a favour and avoid accord mortgages.

Staff provide inaccurate advice, they are rude, obnoxious and very unhelpful.

Due to a miscommunication during a very challenging year 2020 it resulted in mortgage arrears being listed on my credit report. Accord then refused to remove it from my account causing big issues with lending and now all of a sudden when they were challenge on the matter “call recordings didn’t contain said conversations” ... very mysterious (predictable actually).

Trust me, skip this provider and avoid. Try more reputable providers who know what they are doing, who offer better advice and talk to you and treat you like a human.

Hope this helps everyone

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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