Happy to destroy individuals with no care

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NathalieThomas400's review of West Bromwich Building Society

★☆☆☆☆

“Happy to destroy individuals with no care ”

Written on: 14/09/2021 by NathalieThomas400 (1 review written)

Horrible way to treat people! Give you hope with AIP…then when you have hope and home (that you would never have looked at if wasn’t for West Brom) to then take it away and pocket the fact you want that home and take the £8k to pay out of mortgage you currently have with them and stress finding another, 13 years I have been with them once gone, never going back..as accordingly to them it ok to give AIP as small print says not 100% so it ok to lead you up a garden path and then destroy you! I am an accountant I wouldn’t have my job with that behaviour! Don’t give a AIP if you aren’t sure if underwriter would actually accept! I would have preferred you just said no instead of false hope and then destroying future is careless you don’t know the mental stress people face individually and this treatment could have very damaging impacts in individuals health and relationships…

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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