Try to get your money out of them - good luck!!

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CorneliusGunn's review of Britannia Building Society

★☆☆☆☆

“Try to get your money out of them - good luck!!”

Written on: 01/12/2015 by CorneliusGunn (1 review written)

I needed to close 2 ISA accounts I had with them. I followed precisely their instructions for withdrawal. My letter to request return of my money was ignored for a week. They finally got in touch and told me they would charge me £20 to transfer the money to my bank account or I could have a cheque. They promised to send the cheque immediately. After a week nothing arrived, I called them, they claimed it had been sent - rubbish still nothing has arrived. As I need the money towards a house purchase it is now costing me money while I attempt to get what is mine out of Brittania. I will never use them again and nor should you!

  • Customer Service

  • Telephone Banking

  • Internet Banking

  • Local Branch

  • Cash Point Facility

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