Very Poor Service

Timberwise -
88.0% of users recommend this
  • Value For Money

NoelPreston291's review of Timberwise -

“Very Poor Service”


written by NoelPreston291 on 10/03/2016

I would advise anyone thnking of using Timberwise not to. I was let down from start to finish. The first initial survey did not assess the real amount of damp and rot so after having agreed to the firt survey they told me that double the amount of work needed doing as well aftrrer the initial strip. They said they do come across this as the nauture of dry rot is difficult to detect more growth but this amount doubled my first quote and other builders told me it was ridiculous.
The property was left mid job for 3 weeks. Their builders had been called to other jobs. I was left with a building site and the whole job took a month longer than fist stated.
Thirdly I was wrongly invoiced on more than 3 occasions for work that had not even been completed.
Do not use this company. Timberwise made me lose faith in my whole house renovation for a long time and I was relieved when they had been paid and gone.
I was very tempted to report them to building standards after on of their builders was seen throwing rubble out of the second floor windor into the skip which was a foot away from the public pavement.

  • Value For Money

Timberwise's Comment

Written on: 16/03/2016

Thanks for your valuable feedback. We take all comments from customers very seriously and I would like know more about your experience to help improve our service for future customers.I can be contacted - Thank you - Phil Lund, Marketing Manager

Reply to this comment
Was this review helpful? 0 0