No callback in relation to enquiry

Timberwise - www.timberwise.co.uk
★★★★☆
4.4
From 151 reviews
88.0% of users recommend this

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Guest's review of Timberwise - www.timberwise.co.uk

“No callback in relation to enquiry”

★☆☆☆☆

written by on 21/03/2018

I sent an online enquiry to Timberwise on the Sunday and received an automated reply, by the end of Monday I had heard nothing back, so chased them and was told that a surveyor was reviewing the images i sent (i only sent 4 images) and they would call back once these had been reviewed.

It is now two days after this initial contact and I am still yet to hear back from the company.

I have no idea just how the surveyor is reviewing 4 images for them to take 3 days, but it seems rather excessive.

Adding to the other negative reviews I have seen of this company I will never be contacting them again and will use a tradesman who I can rely on.

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