Outstanding after sales service

4.5 / 5
88% of users recommend this
  • Value For Money

TonyRolt's review of The Folding Sliding Door Company www.foldingslidingdoors.com


“Outstanding after sales service”

Written on: 19/03/2018 by TonyRolt (1 review written)

Having inherited our bi fold doors when we purchased our current property some two years ago, the accompanying paperwork indicated they were fitted in 2008 with a 25 year guarantee. A telephone call last week to your company after the doors became unable to fully close was made with a degree of scepticism. However, I need not have worried. The customer service advisor was brilliant. She diagnosed the problem immediately told me how to remove the broken part which I photographed sent to her and within three days the new part arrived and with help of a service manual she emailed me I was able to fit it. Job done!!!! AND no charge. Need I say more. I cannot recommend The Folding Sliding Door Company highly enough. I will certainly use them when a full service is required.Thank you.

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