Poor customer service & billing

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Throttlejockey's review of Zen Internet www.zen.co.uk

★★☆☆☆

“Poor customer service and billing”

Written on: 12/02/2013 by Throttlejockey (1 review written)

We had no end of issues with billing and were cut off on numerous occasions with no warning. Final straw after leaving Zen was to receive a letter from a debt collection agency to recover less than £30 on a bill we never received.
Zero communication for a company in the communication business !!

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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