Avoid like the plague

★★☆☆☆
2.4 / 5
39% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Robinson45's review of Supanet www.supanet.com

★☆☆☆☆

“Avoid like the plague”

Written on: 17/11/2020 by Robinson45 (1 review written)

Appalling customer service, my 88 year old mother sat on live chat (with my help) for nearly an hour only to be told she couldn’t cancel her account via live chat, this was after they tried to get her to move her account to the nursing home she has gone too. Have tried calling only to be put on hold for up to an hour and eventually being cut off! Avoid at all costs

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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