Money for old rope !!!

★★☆☆☆
1.9 / 5
24% of users recommend this
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Edd-Balls's review of PlusNet Broadband www.plus.net

★☆☆☆☆

“Money for old rope !!!”

Written on: 16/04/2021 by Edd-Balls (1 review written)

On reflection, I've made some bad choices, but one of the worst has been moving broadband to Plusnet (a wholly owned subsiduary of BT). Now my previous provider albeit more expensive was providing me a service of 65-70mg download, since my move less than 12 weeks ago, my download has never gone above 55mg, with a guaranteed min of 44mg, My TV streaming apps no longer function like they used to, my gaming platforms have not functioned since my move, Ive lost count the number of issues logged with Plusnet, none have been resolved, In fustration I requested termination of services as issues with service not resolved. Plusnet advise owing to no breech of service, termination will cost £148.00. Nothings changed in my life except my broadband provider, so if your happy with your providers service, but the price has increased may I suggest you stay as moving to Plusnet definately won't enhance your satisfaction, based my experiences. Good Luck, hope you found this review helpful.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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