ONEBILL/XLN

★★☆☆☆
1.8 / 5
18% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Guest's review of Onebill Telecom www.onebilltelecom.com

★☆☆☆☆

“ONEBILL/XLN”

Written on: 05/03/2018

This company is shocking and disgusting how they treat you.

All your correspondence will come as onebill however all telephone conversations will be with XLN.


Hold you to ransom when you take over a new business when they are the previous supplier.

Refused to Release the line and told me that the only way I would keep the same telephone number is to sign a contract with them.

Spoke to Ofcom who advised me to speak again and make them aware that they are breaking telecom rules there response was to laugh down the phone at me. Had no choice to report and make a formal complaint to Ofcom.

Do not use this company.

If you have to deal with them I would download an app to record the call and make them aware of it as you will be shocked.

Surely these 5 * reviews can not be the same company.

  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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