help with connection

Click here if this is your business
★★★★☆
4.3 / 5
86% of users recommend this
Click here if this is your business
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

craigmcewan's review of Naims.co.uk www.naims.co.uk

★★★★★

“help with connection”

Written on: 04/10/2014 by craigmcewan (1 review written)

I had a great service from Naims when they noticed that my connection speed was slower than it should be. They gave email support, and suggested changes I could make to the set-up inside my house, to locate the source of the problem. After each change they monitored the speed and duration of my router's connection to the internet. A dodgy phone was identified as the source of the problem. I disconnected the phone, and achieved far faster connection. Great service, thanks.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0