Broadbandchoices Reviews - www.broadbandchoices.co.uk

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★★★★☆
4.4 / 5
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  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Virgin Broadband”

written by Jamief220 on 06/01/2023

Purchased Virgin Broadband with promise of £95 Amazon Voucher within 120 days. Nothing arrived and no response from broadbandchoices customer service. Virgin accept no responsibility although they benefit from it and have a kick back scheme with them. Its a sham, stay away from Broadbandchoices and businesses like Virgin who associate with them.

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★☆☆☆☆

“Enterprise that does not send out the vouchers they...”

written by Kaylie217 on 29/12/2022

Enterprise that does not send out the vouchers they claim they should. Check the other review sites for unaltered reviews and client experiences

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★☆☆☆☆

“Edinburgh”

written by 361Duckworth on 12/12/2022

Failed to received promised amazon voucher, couldn't get in touch with customer service support as their email is not valid. Don't ever fall for their advertisements

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★☆☆☆☆

“Virgin Broadband ”

written by TonyPerkins1 on 02/12/2022

Purchased Virgin Broadband with promise of £95 Amazon Voucher within 120 days. Nothing arrived and no response from broadbandchoices customer service. Virgin accept no responsibility although they benefit from it and have a kick back scheme with them. Its a sham, stay away from Broadbandchoices and businesses like Virgin who associate with them.

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Artstyle666's Response to TonyPerkins1's Review

Written on: 12/12/2022

Same happened to me, shady org

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★☆☆☆☆

“Not Received gift card after 5 months ”

written by Putnam224 on 15/11/2022

Not recommend as I didn't receive my gift card after buying virgin broadband. Not receiving any answers after many emails

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★☆☆☆☆

“Avoid as hell if you think you will get the voucher! ”

written by AnayaHartley1 on 14/07/2021

Avoiding giving vouchers! Stay away if you looking to get the voucher. 120 days wait as per terms and conditions, and answer was that I’m not eligible. For some reason system did recorder me using not their link, but I did use proper link otherwise I will not get the email with all their details and terms etc. Disappointed!

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★☆☆☆☆

“Extremely poor. Took hours of my time to join 40mins...”

written by Alessandra158 on 20/09/2015

Extremely poor. Took hours of my time to join 40mins to get through to someone on phone 5mins to cancel before we even started. Dont bother with this poor service. Went back to sky broadband. Would not recommend this to anyone

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★☆☆☆☆

“Unreliable at best. Beware.”

written by on 14/12/2014

Horrible service and when one signs up for a longer contract it fails to deliver any wifi after the first day. So disappointed. Hate it. And I've tried to give them room for growth and improvements over the last two years. Nada.

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★☆☆☆☆

“so disappointing”

written by samwylie on 17/10/2014

My husband signed up in good faith to EE in July 2014 as yet we have not for 1day had both our land line and broadband working at the same time. My husband has a disability and depends highly on these services.Persistent attempts by him to get the problem sorted are fruitless. Constant phone calls and never speaking to same person twice.Promises that never come to fruition.Letters that are total nonsense and just printed off again with different date being told our order was cancelled by us when not.TOTAL NIGHTMARE would not recommend to anyone .Today we have landline But no broadband each time sinceJulywe are told it will be active in10days. Never happening so so disappointed.

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★☆☆☆☆

“P O BROADBAND experiance”

written by Barbarabrown on 17/11/2013

I have had so much trouble with my P O BROADband I have been sent 2 modems promptly, but they will only work for a little while before they start playing up!by that i mean,whilst im in the middle of an email(or something else) iget apopup asking me do I want to connect to dialup and i can t get rid of it! after awhile I lose the internet YET I can get on SKPE but try any web sites and I get the message I am OFFLINE It is so frustrating plus your phone line is useless nobody answers it I have waited up to 50mins in the hope some will answer, I have been lucky twice!!! only after a long long wait, Unfortunately, Im elderly (81) and don t understand computer "JARGON" so im not helpful to some technicians, some understand and are very helpful, and instruct "IN MY LANQUAGE" Im obviously ok right now , but how long for ??? thanks

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★★★★★

“best place to go for broadband first buy”

written by on 23/07/2013

i found my internet provider through Broadbandchoices and have never regretted it 1 bit I have been happy and recommended friends and family to use this site for their broadband they will find the cheapest/ best options for your needs and save you time and money.

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★★★★★

“Very Easy To Use”

written by dazzquest on 21/07/2013

Very easy to use and understandable website/service and as a result i use it quite alot, my friends also use it quite a lot too, due to the fact that there are so many broadband services and on this site we can read reviews all in one place. GREAT SITE GREAT SERVICE AND HIGHLY RECOMMENDED Thanks

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★★★★☆

“Good Site”

written by on 21/07/2013

Easy to navigate and very simple. would recommend to family members.

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★★★★★

“Broadband choices web site”

written by william208 on 21/07/2013

I like the site because it has lots of useful info.It is easy to find your way around.Info is in plain English easy to understand

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★★★★☆

“easy to use site, good details of providers and links”

written by tradjazzer on 21/07/2013

good detailed spread of deals with comparisons and links to supplier websites with contact phone number and costs totals for 1st year when they have any special offers available. gives details of both normal and fibre optic broadband where it is available. you type your post code and various offers will show up.

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★★★★★

“Great site to compare BB”

written by ma6jrp on 21/07/2013

Love the compare the speed in your area. I found out others in my area with the same provider were getting much better speeds. I them contacted my provider and there was a much fast setting the I could be on, and my internal wiring was causing it to slow down. So I went from around 1.2MB to 2.3MB!

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★★★★☆

“goood to have”

written by eevah88 on 20/07/2013

good to have, you no doubt use insurance comparison so why not BB

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★★★★☆

“Useful for comparing”

written by essexjm on 20/07/2013

Intuitive site with loads of info on broadband services. Was really helpful when comparing providers. Easy to understand and a good site to research different services. Also explains all the mumbo jumbo jargon surrounding broadband and the Internet.

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★★★★☆

“Great Site”

written by ditakelly on 20/07/2013

Great site, good comps

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★★★★★

“Easy to navigate easy to use”

written by louisehutch on 20/07/2013

Grest site offering loads of information and advice on broadband and other services. Easy to navigate and very user friendly. I would definitely recommend then before you make any decisions on service providers. I like the layout and functionality of the site and the comparison features where easy to understand.

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