Avoid at all costs. Not there when you need them

Start Rescue - www.startrescue.co.uk
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89.0% of users recommend this

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SJMCook's review of Start Rescue - www.startrescue.co.uk

“Avoid at all costs. Not there when you need them”

★☆☆☆☆

written by SJMCook on 07/09/2023

After 3 years of being with Start Rescue I was recently involved in a bad road traffic accident. They messed me around and lied to myself and the police dealing with the accident for 3 hours The police then had to recover the vehicle. I then spent 2 days travelling back and forth across Scotland to recover my personal possessions from the Van. They have since offered me £30 and then £50 of compensation. I have requested a reasonable level of compensation towards costs incurred and my premium refunded as quite frankly they shouldn't be in this business as they don't offer a service. They are aggressive on the phone and don't want to know. They won't even provide details of who to complain to and state we will ring you! AVOID THEM AT ALL COSTS!

  • Speed of response

  • Customer service

  • Value For Money

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Startrescue.co.ukcustomerservices's Response to SJMCook's Review

Written on: 15/09/2023

Hi, we're sorry to hear of your experience, we would like to assure you that our Customer Services team are investigating your concerns and will be in contact with you in due course. However if you wish to contact them directly then please do so, alternatively you can email them. Best wishes the Start Rescue team.

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