79 year old left for 6 hours without Heating in freezingtemp

Start Rescue - www.startrescue.co.uk
89.0% of users recommend this
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qlKirby258's review of Start Rescue - www.startrescue.co.uk

“79 year old left for 6 hours without Heating in...”


written by qlKirby258 on 11/01/2023

Phoned at 9.30 am , gave precise directions after several calls ,they sent Breakdown to wrong address and town. Blamed me for the problems and said there Breakdown co0mpany had now refused to co0me out to me and that I had to contact them to try to persuade them to come out. They turned up at 4.30 pm acting no apology . took five mins to start the car. Long letter was sent to company in complaint, no admission of any guilt or apology. This was the Worst company I have ever had to deal with, and would never recommend it to a living soul. Lacking in any kind of empathy or Customer Service.

  • Speed of response

  • Customer service

  • Value For Money

Startrescue.co.ukcustomerservices's Comment

Written on: 13/01/2023

Hi, thank you for taking the time to comment and leave a review, we're sorry to find your comments. We understand you have made a complaint, if we haven't done so already then we will reply to you in due course, if however there is anything further we can help with then please don't hesitate to contact us. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the startrescue.co.uk team.

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