Exclusions have made it u/s to us!

4.6 / 5
89% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

MartinEvs's review of Start Rescue - www.startrescue.co.uk


“Exclusions have made it u/s to us!”

Written on: 29/11/2021 by MartinEvs (1 review written)

The policy excludes water damage, we hit a poorly signed flood, 1 week after the last rain and they rejected assistance as it excludes flooding related issues. I should have just said it wont go and then they'd have had to recover it!

  • Speed of response

  • Customer service

  • Value For Money

Startrescue.co.ukcustomerservices's Response to MartinEvs's Review

Written on: 07/12/2021

We're sorry to find your comments. Unfortunately we are limited in terms of the assistance we can provide around flooding and flood-related issues. The policy Terms and Conditions outlining the limitations in these circumstances are available on our website even before your make a purchase. If you have further questions or queries, please don't hesitate to contact our Customer Services Department. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the Startrescue Team.

Reply to this comment
Report this review
Was this review helpful? 0 0