Worst company

Rescue My Car Breakdown Cover - www.rescuemycar.com
★★★★☆
4.3
From 1811 reviews
86.0% of users recommend this

  • Speed of response

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Jimmd's review of Rescue My Car Breakdown Cover - www.rescuemycar.com

“Worst company”

★☆☆☆☆

written by Jimmd on 30/09/2023

The service was abysmal; my car broke down in the middle of nowhere at 6pm with my two toddlers, and when I called them, they showed no concern. They provided inconsistent timing estimates, and one employee claimed there was a miscommunication, leading to a staggering 4-hour wait, which ultimately turned into a grueling 6-hour ordeal. It felt like dealing with a group of incompetent individuals who lacked empathy for my stranded situation with hungry kids. If I had known the expected wait time earlier, I could have arranged alternative transportation, but they continuously kept me waiting.

  • Speed of response

  • Customer service

  • Value For Money

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