Do NOT Use this Company

“Do NOT Use this Company ”

Written on: 07/08/2019 by Jordanh157 (1 review written)

Avoid using Recovery Cover Breakdown. I paid for breakdown cover on my 15 year Clio. They happily took my money. However when the car broke down on the M1, their breakdown service refused to assist - stating age of car was outside of cover remit!
This had never been highlighted at time of purchase.

I had to take out emergency roadside cover with AA who assisted in getting me off the M1. When I took this up with Recovery Cover - they simply refused to help/answer questions and palmed me off to the breakdown service. My contract is with Recovery Cover - I paid them, not the breakdown service company. Recovery Cover hide behind this veil of 'not our problem..we cannot discuss any issues.. will not answer any questions!!" The Breakdown Service company also refused to assist or answer questions!
Such practices being allowed to operate is just wrong
Bottom Line - Cover yourselves with Reputable and Trustworthy companies like AA or RAC.