Beware

★★☆☆☆
1.9 / 5
22% of users recommend this
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Fox272's review of RAC Breakdown Cover

★☆☆☆☆

“Beware”

Written on: 15/01/2022 by Fox272 (1 review written)

Where to begin. Had a oil problem which would have been quite simple to fix . But no the first initial phone call advised us to wait 45 minutes for a recovery . Several hours later after a gang of ignorant youths started to be verbally offensive , trying to open the doors & the back of the van . Punching at the windows . Trying to stop the vehicle with their hands . Very scary. Lucky for us we had each other & our dog . Eventually we had to drive away from the chaotic scene & we arrived at a petrol station not too far away . After many phone calls a recovery lorry arrived but ……. Only to be told we are dropping you off down the road & we have new vehicle waiting & ready to take you home …… no vehicle again . To be then told by RAC no vehicle will be arriving so they paid for a taxi which was given the wrong information again waiting for a further 3 hrs arriving home 4.30 am with no van which we had to leave in a unscrupulous car park .So basically the van was dropped off 17 hrs later . No people this is no lie it. So think twice keep & stay safe believe nothing & good luck .

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