Wonderful Service

★★★★☆
4.1 / 5
76% of users recommend this
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Guest's review of QDOS Breakdown – www.qdosbreakdown.co.uk

★★★★★

“Wonderful Service”

Written on: 08/07/2013

We purchsed Qdos breakdown insurance before going on our trip to Spain and was the best £51 we have ever spent. We were halfway into our journey when unfortunately my husbands car broke down just approaching the toll booth to get onto the motorway. It just cut out. Naturally we were quite distressed we were travelling with two cars as we had 4 adults and 5 children with us, as well as the car that broke down towing a trailer. Well we didnt have to worry, we rang Qdos, they took charge of the situation. Told us what to do to arrange assistance - as we were on the motorway network we had to inform the emergency service to be recovered. As we broke down on a Friday night, in France and no garage open until Monday Qdos arranged a hire car for us for our onward journey into Spain.
They arranged a large enough car to cater for the family as well as the baggage, (although we do have to pay extra for the larger car). Our car was out of action for the whole of the holdiay but Qdos kept us up to date almost on a daily basis. Our car had to be recovered a further 100 kms approx to a garage that could actually take it - they arranged for the trailer to be taken with it and also for the hire car to be returned to a different location that it was collected from. So all in all they did their very best for us to make collecting the vehicle and trailer on our return journey as easy as possible. So thank you Qdos for such an excellent service.

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