What is going on?

LV= Britannia Rescue Breakdown Cover - lv.com
★★★☆☆
3.1
50.0% of users recommend this
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  • Customer service

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Gbrace003's review of LV= Britannia Rescue Breakdown Cover - lv.com

“What is going on?”

★☆☆☆☆

written by Gbrace003 on 12/07/2021

Wife's car broke down. Called, rold that the tow would be 90 minutes. 2 hours later - we chased them - we are told it would be another 2 hours. So we came home and they were going to call us 15 minutes bedore to ensure we could meet the guy there. We'll over 5 hours now and on hold for 30 mins each time, I have to wonder that when I renew insurance it will not be with an insurer who partners with Britannia Recovery. Very poor service indeed.

  • Speed of response

  • Customer service

  • Value For Money

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