an terrible service

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Jayleeg432's review of Green Flag Breakdown Cover

★☆☆☆☆

“an terrible service”

Written on: 18/10/2020 by Jayleeg432 (1 review written)

my car of 2 years bokedown on an 18 registration plate called greenflag technician turned up 3 hours later stayed for 5 minutes and said i dont know whats wrong with your car,despite not using his own diagnostic machine ,he rang an friend of his and was told it was an thermostat again diagnostic machine was not used,they took my car to an vauxhall dealership leaving me and my family stranded over 35 miles away for over 3 weeks,at the time the garage had no idea the 18 plate car was being delivered to them this was solely greenflags decision alone,2 days later the garage contacted myself saying we cant look at your car for another 3 weeks so icould not go to work as i live out in the countryside and theres no transport out there i was not given an hire car
the garage contacted me theyve done an full diagnostic check and the fault was diagnosed as an burst expansion tank not an thermostat and later found out greenflag could of taken my car to an local garage,i have taken legal advice and my solicitors are taking action against greenflag for loss of earnings and negligence
if i had to carry on driving the car it would have done the headgasket and destroyed the cars engine ,well done green flag for being incompetant and so calledmechanics who dont know how to use equipment from your employer and havent got an clue about car mechanics and leaving people stranded, my solicitors will see you in courtgreenflag good luck and you will be shown up for what you are shameful and useless and incompetant ,
im sure other drivers have had the same treatment,it seems to me that they are another money grabbing organiseation with no consience

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