Gone in to Limp mode as I was approaching destination.

★★★★☆
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Lambyx6's review of GEM Motoring Assist Breakdown Cover

★★★★☆

“Gone in to Limp mode as I was approaching destination.”

Written on: 09/06/2021 by Lambyx6 (1 review written)

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The call out mechanic found no fault codes, he had no real suggestions what the issue was but told me I was k to drive the vehicle. 2wks have passed since his attention and I have only just been able to get it in to find out what the problem is. I found a way around the problem, which apparently revolves around the DPF and have been driving it in low gears to attempt a regen and this prevents it going in to limp mode. But as soon as I put in a higher gear with rpm low, it goes straight in to limp mode.
I have never owned a diesel vehicle before and only purchased because I have gone self employed and only found a suitable van using diesel. Diesels are too temperamental to use to prevent too much effect on the environment.

  • Speed of response

  • Customer service

  • Value For Money

Gem Motoring Assist's Comment

Written on: 11/06/2021

Dear Member,

Thank you so much for taking the time to give feedback about the service recently provided. It is great to know that we are achieving the high standards we aim for.

Kind regards
The GEM Team

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