Emergency Assist Ltd Reviews - www.motorbreakdownrecovery.com

★★★★☆
4.1 / 5
85% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Summary

Note from Review Centre: Emergency Assist Ltd was previously known as 2Gether Motor Breakdown.

Media Gallery for Emergency Assist Ltd - www.motorbreakdownrecovery.com

Emergency Assist Ltd - www.motorbreakdownrecovery.com
Emergency Assist Ltd - www.motorbreakdownrecovery.com

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★★★★★

“have had this policy before”

Written on: 04/06/2019 by xoMorgan364 (1 review written)

used before bought for my daughter and my self no problems i used only once flat tyre but service good prompt friendly so happy have bought again this year… Read Full Review

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★★★★★

“Excellent Customer Srvice”

Written on: 30/05/2019 by BrisaDuncan213 (1 review written)

I can't rate the breakdown service itself because my car is very reliable and I hope I never have to use them but the customer service is excellent. I accidently deleted the email with my policy details so I had to ring them. I got through straightaway and they resent the email within a minute… Read Full Review

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★★★★★

“Best recovery service”

Written on: 28/05/2019 by MickBeagley (1 review written)

I have been with Emergency Assist for a few years now and have always been well pleased with the service and way I have been looked after. I’ve had to be rescued twice in two years and found the response very quick and all the staff(both) on the telephone and on the road very helpful and courteous. I recommend Emergency Assist without hesitation… Read Full Review

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★★★★★

“Good value car breakdown cover.”

Written on: 23/05/2019 by TobySinclair1946 (1 review written)

I was surprised and pleased with the renewal price for my car breakdown cover and readily agreed to continue my cover with Emergency Assist for another year. I cannot comment on their services when assistance is required as I have been fortunate enough not to have to call them out but I have faith in the fact that they would deliver their promise… Read Full Review

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★★★★☆

“Seem good value for money, fortunately haven't had to use ”

Written on: 23/05/2019 by MissPractical (2 reviews written)

This is the third year I have signed up with Emergency Assist. The premium has increased year on year, however it still remains a good comparative price. This year, it didn't automatically renew, as there was a problem with my card? Hence I had to renew online and used the same card which worked fine. Fortunately I haven't had to use the service at all, and I hope that this remains the case. I have no idea what the service would be like in reality… Read Full Review

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★★★★★

“Car breakdown recovery insurance”

Written on: 23/05/2019 by Liveslikebeth (1 review written)

This is the second time that I have opted to be covered for car breakdown insurance with Emergency Assist Ltd. Last year I did have to call for assistance as my car needed transporting to my local garage about 3 miles away. The service that I received from Emergency Assist was really good. The service was fast, efficient and everything went very smoothly. The price is so good in comparison to the other companies. I highly recommend Emergency Assist Ltd and I will continue to use the service. … Read Full Review

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★★★★☆

“Just bought it”

Written on: 23/05/2019 by SilverUnicorn (1 review written)

I have just bought the recovery service again - I have never had to use it so no idea whether its a good service. However, I have read the small print and understand that with it being so cheap, I may have to pay a fee if use it, which is fine… Read Full Review

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★★★★★

“Good value for money”

Written on: 22/05/2019 by Glass257 (1 review written)

Compared to the AA this policy was over 60% cheaper with more benefits, let’s hope their service is as prompt as the AA’s was in a breakdown !… Read Full Review

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★★★★★

“NEW CAR BREAKDOWN POLICY”

Written on: 22/05/2019 by BrandonGarner (1 review written)

Simple to set up. Extremely competitive prices. Is it too good to be true? Hope I do not have to use them but certainly the price attracted me… Read Full Review

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★★★☆☆

“Last time I used them in 3 years when I had a puncture”

Written on: 22/05/2019 by EricCochran (1 review written)

Was not pleased with their service when I used the service once in 3 years when I had a puncture whilst parked at a large superstore. Had to wait for 4 hours!! I was lucky to go home and come back to attend the service car. This car has no spare tyre but just had to use tyre weld pressure as glue to pump up the tyre. The attendant wasn't quite sure how to use the tyre weld!! He was pleasant though… Read Full Review

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★★☆☆☆

“Change one of my vehicles on cover.”

Written on: 22/05/2019 by micklezzz (1 review written)

After ringing you regarding a change of one of the vehicles on cover i would have thought i would have received confirmation on both vehicles now covered, but nothing. I am also expecting cover certificates in the post so these can be kept in the cars in case of breakdowns. but as of now Nothing but you have taken the fee… Read Full Review

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★★★★★

“Recommended which is always a good start”

Written on: 22/05/2019 by JavierMcIntosh (1 review written)

I was recommended to use this company by my daughter, who has been with them a few years now. I do not normally change things too often and have been with my own breakdown company for 4 years now. However, I shopped around and the price and quality was a good offer, so I have changed. I initially phoned the company for help on a query on their website and it was quickly and helpfully answered. So I hope I do not have to test them out!! however, up to now I am very pleased with the service… Read Full Review

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★★★★☆

“Good valie”

Written on: 22/05/2019 by Annonoumus (1 review written)

Easy to join on line. Have not yet needed to use breakdown cover and hopefully never will but good to have for peace of mind… Read Full Review

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★★★★☆

“List of conditions”

Written on: 22/05/2019 by AbrilThomson193 (1 review written)

MThe list of conditions needs to be presented before signing up for this service.Penalties shown are too severe! It was very difficult to contact customer service on telephone. Hi The conditions need to be read before deal.Customer service was difficult to access. Scope of service appears quite good. The list of conditions should be presented before service is ordered. Contacting customer service was very difficult.The assitance service seems to be fairly… Read Full Review

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★★★★★

“Using Emergency Assistance”

Written on: 22/05/2019 by Zoey1973 (1 review written)

I have been pleased with the service provided and admin were helpful when my renewal couldn't go ahead because of a cancelled card. Would recommend company… Read Full Review

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★★★★★

“As good as the AA or RAC but more affordable.”

Written on: 22/05/2019 by Ed4ana (1 review written)

I know from previous Experience that Emergancy Assist are as good as the more expensive breakdown services. I first took out cover through a Groupon offer and have never considered going back to the main stream companies since then. On the occasion I needed Emergany Assit, I had excellent service by the breakdown mechanic and constant updates as to his arrival time which was within the hour (about 40 minutes). Even though my car is over 10 years old, as an existing customer, they continue to… Read Full Review

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★★★★★

“Straightforward policy’s ”

Written on: 22/05/2019 by Davemac2208 (1 review written)

Policy’s are straightforward and online buying process very easy… Read Full Review

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★★★☆☆

“Doubts in my mind.”

Written on: 22/05/2019 by Whatafarce (1 review written)

Cant really express an opinion about the service as I have not needed it since joining. I am disappointed though that after advising Emergency Assist of my new email address and receiving confirmation of same that this survey was sent to my old email address. Doesnt say much for the quality of the admin side!… Read Full Review

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★★★★★

“Easy set up”

Written on: 22/05/2019 by j77jst (1 review written)

I got a great deal on my breakdown cover and the process was fast and easy, received paperwork in seconds. So far my experience with emergency assist has been great and long may it continue. I have not had to contact them yet so can't comment on customer service but there systems and application process is quick and very easy… Read Full Review

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★★★★☆

“Cards”

Written on: 22/05/2019 by Sant65 (1 review written)

Hi I have been with you for about 4 years and as good fortune would have it have never had to call you out so I cant comment on the service as far as that goes however I think it would be a really good idea to have plastic cards with all the details at hand that are needed in the case of break down or accident which can be kept in a wallet or car… Read Full Review

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