Emergency Assist Ltd Reviews - www.motorbreakdownrecovery.com

★★★★☆
4.1 / 5
85% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Summary

Note from Review Centre: Emergency Assist Ltd was previously known as 2Gether Motor Breakdown.

Media Gallery for Emergency Assist Ltd - www.motorbreakdownrecovery.com

Emergency Assist Ltd - www.motorbreakdownrecovery.com
Emergency Assist Ltd - www.motorbreakdownrecovery.com

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★★★★★

“Great service, great price”

Written on: 13/06/2019 by sharonriley (1 review written)

Dont think that because this is so reasonably priced this breakdown company must be inferior to others They're Not! I have a Automatic Landrover Discovery 3 which suddenly died on me. I phoned Emergency Assist who came to my aid within a hour, he diagnosed a faulty alternator and took me and my car to the garage of my choice. I wouldn't have got better service with anyone else so before you spend £150 + with others, give EMERGENCY ASSIST a try. You wont be disappointed… Read Full Review

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★★★★☆

“First time buyer”

Written on: 12/06/2019

I only bought this today but my son has used you and had excellent service - so Mum was talked into it!… Read Full Review

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★★☆☆☆

“read the small print ”

Written on: 12/06/2019 by barleytony (1 review written)

a bit disappointed that as the small print says "we will choose whether or not to go out and rescue you or not if we decide not we will find someone to take the job on and you will pay them and you then submit their invoice to us and we will re emburse you in due course I for one do have enough funds out of my pension to pay for what could be a very major expence Old adage ..you get what you pay for This is how I read your terms and conditions… Read Full Review

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Was this review helpful? 3 0
★★★☆☆

“New policy”

Written on: 12/06/2019 by lenperry (1 review written)

After taking out a further breakdown policy with you on Saturday through Groupon although the payment was taken on Saturday, Groupon could not confirm this with me until Monday morning. Unfortunately Monday evening about 21.00 hrs I broke down on the M5 in Worcestershire after travelling 190 miles and around 35 miles from home. When I called for assistance, I was told that the 48hrs inception was from Monday morning and not Saturday when my money was taken for the policy. Your operative asked… Read Full Review

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★★★★★

“car breakdowncover”

Written on: 12/06/2019 by Christian452 (1 review written)

I have had the cover for almost one year.Had not so far had to make a call out.One thing, it is value for money comparing to what it would have cost me with other breakdown services… Read Full Review

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★★☆☆☆

“Online renewal links don't work. ”

Written on: 12/06/2019 by Maryziggy (1 review written)

Spent an extra £8 than my renewal quote as couldn't get online renewal link to work. When I rang them to renew at my quoted price was informed it was an IT problem and they would email me back. Never did. Hence paying £8 more not being able to renew my quote using email link. … Read Full Review

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★★★★★

“Great value for money product”

Written on: 12/06/2019 by lynpin (1 review written)

I purchased this deal for my son from Groupon at a great price. Hopefully he won't have to use the breakdown service but it gives peace of mind. I can't comment on the service levels yet and hopefully won't need to! When I redeemed my voucher I purchased an extra from them at £5 to cover my car insurance excess. No brainer really at that price and a great extra to offer. … Read Full Review

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★★★★★

“Very simple and straightforward ”

Written on: 12/06/2019 by davidhallsworth (1 review written)

Very easy to purchase Simple choices to make choice of cover easy Would recommend to friends or family Great price and good extra cover options… Read Full Review

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★★★☆☆

“Where are my Documents?”

Written on: 12/06/2019

I sorted out my breakdown cover to start on 11th June, but as of yet I have no documentation I am a return customer, but that makes it a bit more disappointing as youve been so good in the past… Read Full Review

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★★★☆☆

“Is adequate cover”

Written on: 12/06/2019 by stevemarston (1 review written)

Just not happy I have to pay £15more for my 11yr old zafira… Read Full Review

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★★★★★

“Value for money”

Written on: 12/06/2019 by Oldmac (1 review written)

So far I’ve only used them once but that one call out saved me a lot of money not in repairs but in the tow home alone.The breakdown man could not have been more helpful… Read Full Review

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★★★★★

“Excellent service - easy to use”

Written on: 12/06/2019 by 103Sims (1 review written)

This is my third year with emergency assist. Have called them out once. They were efficient and helpful. Also changed my car 3 times and it’s easy to adjust the membership on line! 11/10 excellent service!!… Read Full Review

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★★★★★

“Excellent service”

Written on: 12/06/2019 by Zmertych (1 review written)

The few company who reduce their fee not increase it. When needed they are there. O do recommend them… Read Full Review

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★☆☆☆☆

“Poor and unhelpful”

Written on: 12/06/2019 by sdgsfg (1 review written)

Need recovery, insisted i had to go through my own insurer… Read Full Review

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★★★★★

“Absolutely brilliant great customer service prompt...”

Written on: 12/06/2019

I tried with getting one breakdown cover.I was so impressed with the customer service.The response to recovery was absolutely superb. Now I bought another breakdown cover for another car ad recommend to all my family and friends. Thank you kindly you definitely have a great communication team behind your company to make it a great success . Best Wishes … Read Full Review

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★★★★★

“Calm and professional ”

Written on: 12/06/2019 by Stinchy52 (1 review written)

I haven't had to call upon your services yet so the jury is still out on that one, I'll get back to you when and if I do call you out. But you've made it easy to sort my car insurance out and it's a low quote too. So I'm a happy bunny. Thank you… Read Full Review

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★★★★★

“Very reasonable priced product. When used all staff...”

Written on: 12/06/2019 by AubreeBerry214 (1 review written)

Very reasonable priced product. When used all staff have been efficient and pleasant… Read Full Review

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★★★★☆

“Quick and easy to purchase ”

Written on: 12/06/2019 by PatDave (1 review written)

I purchased this breakdown cover to start the 1st of next month so all I can comment on is how easy it was to arrange. Fantastic service so let’s hope if / when I need them it will be in the same efficient manner… Read Full Review

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★★★★☆

“Quick and easy”

Written on: 12/06/2019

Good value, quick and easy, good customer service… Read Full Review

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★★★★★

“Breakdown Insurance Policy”

Written on: 12/06/2019 by ThelmaAAC (1 review written)

I am very happy with the cover I have had & provided my paperwork is sent in the post as requested by phone on Monday last, I will be happy to renew again providing the cost is competitive… Read Full Review

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