Emergency Assist Ltd Reviews - www.motorbreakdownrecovery.com

★★★★☆
4.1 / 5
85% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Summary

Note from Review Centre: Emergency Assist Ltd was previously known as 2Gether Motor Breakdown.

Media Gallery for Emergency Assist Ltd - www.motorbreakdownrecovery.com

Emergency Assist Ltd - www.motorbreakdownrecovery.com
Emergency Assist Ltd - www.motorbreakdownrecovery.com

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★★★★★

“Superb customer service”

Written on: 09/07/2012 by DaveCBF1000 (1 review written)

I took out motorbike breakdown cover with 2Getherinsurance for my recent trip to France. The paperwork arrived the day before i departed so i had a brief look and packed it. When i was checking the bike over befpore setting off for my return journey i noticed the chain and sprocket had almost died so i dug out my cover and read the details to find i should have informed then two days before i set off! I phoned to explain my situation, i said i would try and get back under my own steam but i… Read Full Review

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★★★★★

“FANTASTIC SERVICE”

Written on: 06/07/2012 by mbencford (1 review written)

Very good service very informative very friendly and good value would recommend to anyone… Read Full Review

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★☆☆☆☆

“RIP OFF”

Written on: 23/06/2012 by predator2 (1 review written)

What a load of tosh these reviews are, who is writing this nonsence as after reading this tosh i went to get european cover thinking a good deal till i read the terms of the contract i mean realy why this lot for a premium then have to pay an excess or you are left alone with no cover this is not highway recovery it is highway robbery DONT get Conned… Read Full Review

Garyhaime's Response to predator2's Review

Written on: 25/06/2012

It would be great if your comment was fair or objective but it simply isnt, we do offer an entry level cover which seems to be the one to which you refer however only 1-2 % of our policies are Economy and we only offer this for fair market comparison to our competitors. Our main sellers are full UK and or Full UK and EU cover. Can I ask are you a real enquiry or a competitor throwing mud? No grounds for what you are saying and I therefore hope people give it all the attentions it deserves.

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Predator2's Response to predator2's Review

Written on: 25/06/2012

i am a family man not a competitor just taking my family on holiday to south of france and needed that extra reassurance when over ther that our brand new galaxy wont have a problem but should it happen we will be safe.. to pay you for the cover then pay an excess or else no help is coming well thats just not safe nor is it fair... i have read your comment and it seems that you realy shouldnt be selling the european cover as you are aiming at the higher market of full uk cover then i ask why all the so called comments puting 5 stars where none should be i stand by my original comment which is fair and objective and i still say it is highway robbery.... to those reading this i do hope you read the terms and conditions of this service and know that there is better out there without the excess or the threat of being left stranded......

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★★★★★

“Customer Service Excellence”

Written on: 16/06/2012

I have had other breakdwon cover before I found out about this 2gether via google internet search. The price is much more reasonable and when needed help with my documentation, the customer service was excellent. Promise to send the document to me within a day and got it the following day. What a great service!… Read Full Review

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★★★★★

“Very competitive price”

Written on: 13/06/2012 by hamahfuz (1 review written)

I just took the cover. My previous provider RAC increase my premium to £99, though I used once that year & I am with them three years. It was surprise for my to get almost same cover in this price. So, far customer service is excellent. Will able to tell more if in a breakdown. Hope I don't have to call them… Read Full Review

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★★★★★

“Very efficient and helpful.”

Written on: 12/06/2012 by Cromwell1666 (1 review written)

I did my homework when looking for breakdown cover and was shocked at the ratings some previous and well known providers were given - this is important,because it's a distressing enough experience,been broke down,or stranded,so you hope to have a professional outfit behind you. When I struggled to complete the online form,I went to bed and tried again successfully in the morning ,paying a very reasonable fee online.I then received a call from 2gether asking if I needed any assistance,they were… Read Full Review

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★★★★★

“Breakdown cover”

Written on: 12/06/2012 by skelmate (1 review written)

I found this website purely by chance but I am glad I did, they were exceptionally easy to deal with and the cover I got for my motorbike breakdown was just what I was looking for. I am going abroad to Europe with my bike and needed breakdown cover after my old company wanted to raise my premiums to the extreme. I was very pleased with the fact that I could fill the forms in online and no sooner had I completed my application when my phone was ringing with conformation it was that quick… Read Full Review

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★★★★☆

“simple and efficient”

Written on: 01/06/2012

there's really no need to join one of the more expensive breakdown services. 2gether is simple , efficient and inexpensive. Why overpay for something you might not use ? I highly recommend them !… Read Full Review

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★★★★☆

“Cleart, Quick and Easy”

Written on: 26/05/2012

This policy offers everything my old policy did only at a much more competetive price. I haven't yet had to make a claim so cannot comment on the efficency of the staff. If it as good as people say, I'm sure I will be delighted with the service… Read Full Review

2Getherinsurance's Comment

Written on: 29/05/2012

Thank you for your recent review.
Please forward your contact details to: [email protected]

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★★★★☆

“nice and cheap and friendly service:)”

Written on: 26/05/2012

The policy was nice and cheap and simple. When I had callout..gentleman very nice and put me at ease. Just a shame that roadside repairs are no more… Read Full Review

2Getherinsurance's Comment

Written on: 29/05/2012

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★★★★☆

“Simple to use”

Written on: 25/05/2012

Great as a rescue service - shame the rescue operative had scant knowledge of cars - for this reason I can only rate 4 star… Read Full Review

2Getherinsurance's Comment

Written on: 29/05/2012

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★★★★☆

“Very cheap, and simple”

Written on: 17/05/2012 by greteeg (1 review written)

I bought short trip cover for a trip to France. Very cheap, even for an old car, and pretty straightforward process online to set up (although it could be made a bit more user-friendly, some aspects of the website were not obvious). I didn't need the cover fortunately, but the cover promised sounded excellent for the price. I would recommend this service for short trip Euro cover… Read Full Review

2Getherinsurance's Response to greteeg's Review

Written on: 29/05/2012

Thank you for your recent review.
Please forward your contact details to: [email protected]

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2Getherinsurance's Response to greteeg's Review

Written on: 29/05/2012

Thank you for your recent review.
Please forward your contact details to: [email protected]

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★★★★★

“have purchased the cover but not had a chance to use...”

Written on: 17/05/2012

have purchased the cover but not had a chance to use with a little good luck won't need to . well worth the money and easy to use website … Read Full Review

2Getherinsurance's Comment

Written on: 17/05/2012

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★★★★☆

“As it says on the tin ...”

Written on: 15/05/2012 by DjSmersh (1 review written)

I recently purchased a second hand car and, as I always do, take the precaution of taking out a breakdown policy. Having spent ages on the internet I chose 2gether (why pay more money for a service you hope not to need or does exactly the same as others at a higher premium). Only having the car 3 weeks it decided not to start. I placed a call which was answered in about 20 seconds - after a few preliminary questions I was assured that the breakdown service would arrive within the hour. 55… Read Full Review

2Getherinsurance's Response to DjSmersh's Review

Written on: 16/05/2012

Thank you for your recent review.
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★★★★☆

“An Easy Process”

Written on: 15/05/2012

I did not need to call on the service but I found the purchase very straightforward and at a competitive price for the services offered. Would certainly recommend to friends… Read Full Review

2Getherinsurance's Comment

Written on: 16/05/2012

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★★★★★

“Excellent Price & service”

Written on: 15/05/2012 by AlexRaj (1 review written)

I luckily didnt need to call out the breakdown assistance but the ease of booking was great annd what fantastic value for money. I would highly recommend 2gether breakdown. Much cheaper than other companies out there and believ you me I did a lot of searching on this… Read Full Review

2Getherinsurance's Response to AlexRaj's Review

Written on: 16/05/2012

Thank you for your recent review.
Please forward your contact details to: [email protected]getherinsurance.com

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Mincemeat's Response to AlexRaj's Review

Written on: 29/10/2012

Do you have to pay the mechanic when he arrives , as i do with AutoAid Breakdown Recovery ?

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Mandysherwin's reply to Mincemeat's Comment

Written on: 23/11/2012

No you don't, I have called them out, no fees to pay and mechanic was excellent, very knowlegeable guy, knew his job

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Mincemeat's reply to Mandysherwin's Comment

Written on: 23/11/2012

thanks Mandysherwin for the info, might give them a try.

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Mandysherwin's reply to Mincemeat's Comment

Written on: 23/11/2012

I would mincemeat, they are the best I have used by far, good luck!!!

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