Emergency Assist Ltd Reviews - www.motorbreakdownrecovery.com

★★★★☆
4.2 / 5
85.0% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

Summary

Note from Review Centre: Emergency Assist Ltd was previously known as 2Gether Motor Breakdown.

Media Gallery for Emergency Assist Ltd - www.motorbreakdownrecovery.com

Emergency Assist Ltd - www.motorbreakdownrecovery.com
Emergency Assist Ltd - www.motorbreakdownrecovery.com

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Latest Reviews

★★★★☆

“Value breakdown cover”

Written on: 01/03/2019 by Mirandaj12 (1 review written)

Pleasantly surprised that my renewal offer was cheaper than last year as a discount was applied. Checking other providers I found that it was still very competitive without the discount. I haven't used the service so cannot comment on the quality of it etc… Read Full Review

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★★★★★

“Fast And Freindly”

Written on: 28/02/2019 by Hardyzn1980 (1 review written)

Brilliant Had A Problem They Quickly Sent Out A Transporter Picked Up My Car And Dropped It Back To My home Where I Asked. Staff Very Friendly And Helpful And Kept Me Informed All The Time Highly Recommend… Read Full Review

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★★★★★

“Satisfied at time of need!”

Written on: 27/02/2019 by Denitsa (1 review written)

I have used the assistance twice during my first year (2018) on the vbasis of which I have signed up for another Year. The first time I need a home start assistance. I have a Rav 4 so a normal car couldn't help charge my battery.I then called the assistance team.They were at my address on time. The second time I had an issue with my caliper/breaks and I had to make a call out by he road side ( although I was 5 min drive away from my house) initially I thought it was the hand break not releasing… Read Full Review

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★★★★☆

“Very good service”

Written on: 27/02/2019 by Avs60 (1 review written)

I have used this service once and was very happy, prompt to arrive and quick at getting me to a garage… Read Full Review

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★★★★☆

“Hopefully not needed”

Written on: 27/02/2019 by Martinshipperley (1 review written)

Hopefully not needed… Read Full Review

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★★★★★

“Great level of cover great price ”

Written on: 27/02/2019 by Nick207 (1 review written)

Had to use ur services recently I had a nail in my tyre you were quick to answer the phone the tyre change was done in 40 mins and was even given prices on a new tyre ! My friends and family have now joined they are impressed with the level of cover and the price !!!… Read Full Review

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★★★★★

“Peace of mind at a great price!”

Written on: 27/02/2019 by TomTay (1 review written)

Not had to use yet, but having that peace of mind at a great price, in case of a breakdown is priceless… Read Full Review

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★★★★☆

“Excellent service ”

Written on: 27/02/2019 by Ribbyhome (1 review written)

Just renewed my annual cover it only took a few moments.fantasticc service and price… Read Full Review

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★★★★★

“Brilliant”

Written on: 27/02/2019 by Alanaaaa (1 review written)

Amazing price for service offered. Very pleased with the ease of acquiring the policy and hope we won’t need to use it ! Would definitely recommend to everyone for value and quality… Read Full Review

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★★★☆☆

“I havnt used the cover yet not broken down so cant...”

Written on: 27/02/2019 by Maxo16 (1 review written)

I havnt used the cover yet not broken down so cant comment on service. Some paperwork would have been helpful to keep in my vehicle, we dont all have a printer. Just a card with my breakdown numbers would be helpful… Read Full Review

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★☆☆☆☆

“Bad customer services”

Written on: 27/02/2019 by Karie (1 review written)

I had paid for my groupon deal about 2 months before needing them.On needing them I discovered I hadn't redeemed my voucher.I did this and then phoned them.They refused to send someone out saying I had to wait 48hours even although I had paid them weeks earlier.They even cheekily said I could not use them for this fault again as it was already reported.Disgusted at the way I was dealt with and spoken to!… Read Full Review

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★★★★★

“Excellent service ”

Written on: 27/02/2019

I joined this breakdown service 12 months ago and had no reservation about renewing my membership On the one occasion I needed then to come out the service was excellent and very efficient and all parts of the call out from the initial call to the follow up afterward was very professional I would recommend this company for their excellent service and fantastic value for money My son's and daughters have also signed up… Read Full Review

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★☆☆☆☆

“Dreadful company”

Written on: 14/02/2019

Awful company, no customer service and they use a range of local recovery services so are in their hands as to whether the job is done or not. They are cheap for a reason, but yet provide no value for money at all. In fact in my case they provided no service whatsoever. I called them out for a flat battery and they never showed - they never advised that recovery was on its way, yet when i called to chase i was told the job had been done. Work that one out as they never showed up. Pay a… Read Full Review

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★★★★★

“excellent value”

Written on: 10/02/2019 by vauxhalltigra (1 review written)

never heard of this company before but it popped up on groupon on special offer for less than half of what i d paid in the past and never had to use, so thought may as well. then lo and behold, about 2 weeks later my car wouldnt start, found their number,rang them and they arrived about half an hour later. the man was very nice, checked the car over, told me what he thought the problem was and towed me to my local garage. it turned out he was right about the problem. will definitely use again… Read Full Review

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★★★★☆

“Value for money”

Written on: 07/02/2019

Have booked this breakdown service for peace of mind in case of any car problems… Read Full Review

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★★★★★

“NATIONAL BREAKDOWN COVER”

Written on: 07/02/2019 by chKinney37 (1 review written)

I didn't get a name of a staff member, but all in all a very pleasant experience. Having been with AXA breakdown for many years, and always been delighted with the service and the cost, I was very disappointed that AXA would no longer cover us in view of the age of the car (Registered in 2001). I googled Breakdown cover. In view of the age of the car, coupled with the fact we have my 94 year old Father in Law living with us, and we live in a very rural area, both homestart and NATIONAL… Read Full Review

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★★★★★

“I had occasion to use this service when I had a...”

Written on: 06/02/2019 by cwEvans1978 (1 review written)

I had occasion to use this service when I had a problem with my starter motor. Agent came within stated time and recovered to local garage… Read Full Review

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★★★★★

“Breakdown”

Written on: 06/02/2019 by Mojaban (1 review written)

It was really easy and the person I spoke to was very friendly. I would recommend it to friends and family. … Read Full Review

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★★★★★

“Renewal”

Written on: 06/02/2019 by Sparkle2019 (1 review written)

I found out when my renewal was due that drive24-7 no longer exist. Ive been with them a few years. Emergency Assist have taken over my membership still get same benefits as before but this time I got a very nice discount. Emergency Assist are fab both at the call centre and when ive had the misfortune to have to call them out.(my exhaust dropped off and also another occasion was dead battery). Each time I called Emergency Assist prioritized me as a woman on her own which I think is… Read Full Review

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★★★★★

“Good value”

Written on: 06/02/2019 by anthonywhittle7 (1 review written)

The price of membership is very reasonable and when I once needed help they came to my house and fixed the problem.You cant beat that ,can you?… Read Full Review

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