Never use this company especially if you have children.

We have paid our premiums to Admiral Breakdown to ensure that if anything happened we would be covered quickly as we have two every young children. For the first time in years I had to call today. I was on my own with my one year old son. I was told it would be 90 minutes. I explained that I was on my own with a one year old and I didn't feel that this was being treated as a priority. The customer representative said she would call me back in 5 minutes and look into it. She did indeed call me back and explained if I paid a further £50 then I could have someone within the hour. I was utterly disgusted. We have paid £100s over the years and we always make sure that we would be high priority when we are with children. This was promised when we took on the cover. If they are busy and we have to wait that is one thing but to be told if we pay even more money there and then and we can have someone sooner is disgusting. Our cover didn't cover us for emergency breakdown. We had to pay more. Playing this brutal game of wanting more money when there are children involved is dangerous and beyond shocking. Never ever use them. There are professional companies out there who care about you safety and who care about your children. Do not use, especially if you are parents. My son has been distraught all afternoon whilst we were waiting. I was just so lucky we weren't too far away from home as after an hour my husband left work early to get to us.