Subcontracts Yachts. Does Not Resolve Serious Issues.

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AnthonySmith91's review of Seafarer Cruising & Sailing Holidays - www.seafarersailing.co.uk

★☆☆☆☆

“Subcontracts Yachts. Does Not Resolve Serious Issues.”

Written on: 07/09/2019 by AnthonySmith91 (1 review written)

Seafarer Holidays / Dodecanese Flotilla / 14 nights

Booked with Seafarer but only found out on arrival that our holiday was actually booked with Dream Yacht Charter, Kos. We did not get the beautiful teak decked yacht we had carefully chosen. That went to some other lucky people on a Bareboat holiday. We were given an old wreck! So no teak deck, the VHF radio was broken and no one could hear us calling out, doors inside could not close and banged about noisily when sailing, the interior table was totally rotten and collapsed on first use (we could see it had been repaired on numerous occasions before due to all the extra screw holes). There was no CD player as on the original yacht we had picked. We lost the extra leg room in the main cabin that we had wanted. We had to change the foul smelling water in the tanks on board ourselves - no help from the staff. In fact the staff were hostile and unhelpful, blaming us for all the problems with their yacht. They even tried to extort money from us for a broken light.

The lead crew on the Flotilla were useless; they missed several days sailing whilst we free sailed without them and we were told it was because one of them was seasick. In fact they were simply hung over from late night (and possibly all day) drinking in the local bars.

I was in actually tears at the end of this nightmare holiday. It was so stressful. I will not be using this company ever again!

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