Industrial kennels, cold customer service

Click here if this is your business
3.9 / 5
73% of users recommend this
Click here if this is your business
  • Value For Money

Yummyjaffacaje's review of Penylan Country Lodge, Chepstow


“Industrial kennels, cold customer service”

written by Yummyjaffacaje on 12/04/2014

Leaving a dog or cat at a kennel is a last resort. My dog was very scared on arrival and whilst i got to see my cats enviroment we were never invited to see where our dog had been taken to. We had no opportunity to say goodbye or review her environment. Very disappointed and now plagued with guilt!

There is also a guilt tax if £11.50 for a 45 minute woodland walk. I earn £10 per hour so how a dog walker can charge over £15 an hour is amazing.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0