Industrial kennels, cold customer service

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Penylan Country Lodge, Chepstow
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★★★★☆
3.9 / 5
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Yummyjaffacaje's review of Penylan Country Lodge, Chepstow

★★☆☆☆
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“Industrial kennels, cold customer service”

written by Yummyjaffacaje on 12/04/2014

Leaving a dog or cat at a kennel is a last resort. My dog was very scared on arrival and whilst i got to see my cats enviroment we were never invited to see where our dog had been taken to. We had no opportunity to say goodbye or review her environment. Very disappointed and now plagued with guilt!

There is also a guilt tax if £11.50 for a 45 minute woodland walk. I earn £10 per hour so how a dog walker can charge over £15 an hour is amazing.

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