A PROFESSIONAL KENNELS THAT CARES

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Penylan Country Lodge, Chepstow
★★★★☆
3.9
From 30 reviews
73.0% of users recommend this

  • Value For Money

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Guest's review of Penylan Country Lodge, Chepstow

“A PROFESSIONAL KENNELS THAT CARES”

★★★★★

written by on 16/01/2014

I STARTED TAKING MY TWO BORDER COLLIES TO PENYLAN LODGE 10 YEARS AGO IN THE SECOND YEAR WHEN WE WERE ON HOLIDAY MAGGIE DEVELOPED LITTLE MOUNTAINS PUSHING THROUGH THE SKIN ON HER FACE WHICH REQUIRED TREATMENT FROM THE KENNELS VET.WHEN WE WENT TO COLLECT HER THEY OWNER EXPLAINED THAT THE VET COULD NOT BE SURE WHAT CAUSED THIS REACTION GAVE US ALL THE PAPERWORK SHOWING WHAT TREATMENT HAD BEEN GIVEN AND THE NUMBER FOR US TO TAKE MAGGIE BACK IN A WEEK OR SO FOR A CHECK.THEY HAD PAID THE £166 BILL AS MAGGIE WAS IN THEIR CARE AND DID NOT ASK FOR ANY CONTRIBUTION FROM US ALTHOUGH BOTH DOGS ARE INSURED.I HAVE ALWAYS FOUND THEM EXCELLENT AND THE DOGS HAVE ALWAYS PULLED ME IN THROUGH THE DOOR.UNFORTUNATELY WE LOST MAGGIE TO HEART DISEASE IN AUGUST 2012 ALTHOUGH WE STILL HAVE HER BROTHER MAX WHO IS LOOKING FORWARD TO GOING INTO PENYLAN LODGE THIS AFTERNOON.

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