All changed since new management

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Guest's review of Penylan Country Lodge, Chepstow

★☆☆☆☆

“All changed since new management ”

written by on 11/01/2020

I posted a not recommended review on Facebook which the owner felt the need to get into a debate about. All this did was expose her lack of business acumen and complete lack of customer service which she obviously realised as she then deleted the review from Facebook.
I am now thinking how many other negative reviews has she deleted.

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