Hilarys are disgraceful

3.4 / 5
61% of users recommend this
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niCoffey1946's review of Hillarys Blinds www.hillarys.co.uk


“Hilarys are disgraceful ”

Written on: 06/04/2019 by niCoffey1946 (1 review written)

We have large windows and wanted large blinds. Hilarys supplied these but they had creases in them. They swapped them over for new ones but suggested we have 2 blinds per window to avoid the creasing. They did this but this left a gap in the middle so our privacy was compromised. Within 7 days they started ‘cupping’ which meant an even larger gap in the middle of the blinds. They re ordered again saying they should of been cut at an angle off the roll so we had a third set. These were cupping straight away. The fitter had enough by this point and got his supervisor to call us to say he didn’t think he could improve on the quality but said we could keep them at a discount. Stupidly we agreed but since then they have got worse and 1 fell down on its own. I called them to try to get a refund and they refused as we accepted the discount. The blinds have only been up for 3 months. I appreciate they tried but as a good Will gesture they should of refunded. They have lost out on doing the rest of our house and we will not recommend hilarys to anyone. We are now £500 down with poor quality blinds. They also left all there rubbish behind.

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