Avoid buying from Hillarys

3.4 / 5
62% of users recommend this
  • Value For Money

217Keegan's review of Hillarys Blinds www.hillarys.co.uk


“Avoid buying from Hillarys”

Written on: 04/02/2018 by 217Keegan (1 review written)

Ordered a like for like blind, just a different colour, when it was fitted the brackets overlapped the recess hence blind a good inch away from wall, I said to the fitter it doesn't sit flush with wall he just said Hilary's have updated their brackets and are bigger now, I said why when you came to measure up you didn't tell me, he just didn't seem bothered and said just email customer services if I wasn't happy and then left. I emailed immediately to the address he gave me it came straight back wrong email address! I then rang up only to be told nothing would be done as it wasn't faulty and phone put down, numerous emails to Customer services later asking why oh why didn't the fitter say that the blind wouldn't fit as well as my original , they take your cash and then it's the luck of the draw if it all goes well. I also didn't realise the fitters are self employed.

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