Blinds 2 Go - www.blinds-2go.co.uk – Questions & Answers

Our helpful community of likeminded people will be happy to answer any questions that you have.

Before posting your question please check to see that it has not already been asked.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

Asked by LindaAngela on 19th August 2017 Report this content
My blind does not evenly space after sliding back across to close - the others are good? Please advise Regards

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (1)
Report this content Gilliwonka Written on: 22/08/2017
I have a blind where this has happened .. it's at the very end and I assume it is to do with the exact sizing and spacing of the slats in the blind .. it doesn't seem to notice really or maybe I've got used to it. Is it just one slat that is 'out' ?
Asked by faymuir on 3rd March 2017 Report this content
I purchased a wooden blind about month ago.I was wondering if it was possible to buy extra brackets as blind is quite heavy?

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (3)
Report this content peterhudson-gotham Written on: 03/03/2017
I'm sorry I don't know but would advise contacting them via their contact page info on the website Hope this helps.
Report this content triciadeighton Written on: 03/03/2017
Yes. I lost my fixing pack. I telephoned Blinds to go. The number is on their website. They were extremely helpful and efficient. Sent me a new set of fixings free of charge.
Report this content Penryn39 Written on: 04/03/2017
I needed some additional aluminium brackets for some vertical blinds and they sent them free of charge by return. Give them a ring and ask. I would be surprised if they didn't do the same.
See All Answers
Asked by Quinn7 on 18th January 2016 Report this content
How come "Blinds 2 Go" display the Paypal sign but at the checkout there is no way to pay with Paypal? This does not look right at all. Also, most other websites these days have a contact area where it is easy to email the company to make enquiries, they do not have this. When I find such things it makes me nervous to do business.

Thanks for answering this question.

Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.

We will email your when your answer is on the site

Answers (7)
Report this content bgjerusalem Written on: 19/01/2016
I can't answer that but I ended up demanding and getting a refund from them. I spoke to them on the phone and they confirmed a delivery date. When I phoned to ask why it hadn't arrived, they calmly told me they hadn't started it yet. I cancelled immediately.
Report this content Bazzmic Written on: 19/01/2016
I can't say why the PayPal option doesn't come up on checkout. We have used them two times now for two different houses kitting out both houses with blinds we paid with PayPal and they kept us updated while the made the blinds by email. We were very pleased with the blinds and the price both times. Hope this helps.
Report this content Husman Written on: 19/01/2016
I've used them twice and both times the blinds arrived as ordered and on time. I'm not sure why Paypal isn't coming up as a payment option for you but I honestly wouldn't let that put you off. The quality of their blinds are excellent, and as you can see in the reviews section, the positive reviews far outweigh the negative. If you wish to email them, I found this from their contacts page. Hope this eases your mind
Report this content Quinn7 Written on: 19/01/2016
It seems the PAYPAL area has now been disengaged, this is definitely not a good sign as PAYPAL will make a company refund if their is problems. Also the company got back to me via their other company website "tuiss" where the same blinds were £30 more expensive each blind. The initial experience does not seem a safe online option.
Report this content rjo46 Written on: 20/01/2016
I have again used Blinds 2 Go because they are so reliable, great value and service, I would recommend them every time. I used PayPal on each occasion to pay for my order with out any problems. As to the question of contact their is an Email address to use but more useful is the free phone number which surely is the fastest way to contact them, I myself phoned them to discuss a question I had about Velux blinds, which was answered so I could order them. Blinds 2 Go keep you updated all the time from order to delivery by Email, very useful, the delivery was very fast from order. Order with Blind 2 Go as you wont be disappointed,
Report this content Katybold Written on: 06/02/2016
I don't know about the Paypal option as I paid directly by credit card but I wouldn't be put off by this problem, the quality of their blinds is excellent and service is 1st class. I will definitely use them again and would recommend to anyone.
Report this content peterhudson-gotham Written on: 03/03/2017
I too can't understand why the paypal option didn't work for you nor why other's have had problems with speed of delivery. I have purchased twice recently paid by paypal on both occasions and received extremely fast and efficient service. I'm delighted with the service and value they offered, and plan to use them again. There is an email facility on the right hand side of the contact page Hope this helps.
See All Answers
questionAnswer