Definitely not the way to buy a new bike

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Hurleytc378's review of Wheelies Direct Bike Replacement - www.bikereplacement.co.uk

★★☆☆☆

“Definitely not the way to buy a new bike”

Written on: 05/11/2015 by Hurleytc378 (1 review written)

You want to see it, try it and get measured properly for it, as every bike manufacturer will tell you, but unless you want to receive only 75% of your claim in cash, you have no option but to buy from Wheelies. A real mixed bag of staff - some were helpful and others were rude and arrogant. We were given advice on sizes of bikes which differed from the manufacturer's recommendations, and also advised to buy parts that were not required. Everything had to be bought from their BikeReplacement web site, which was v slow, and more expensive than the normal Wheelies web site. We are now left in doubt as to whether the two bikes we eventually bought are the right size for us.

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