Poor quality & after sales

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Kalkhoff Electric Bike
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temblett1's review of Kalkhoff Electric Bike

★★☆☆☆
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“Poor quality and after sales”

Written on: 25/07/2016 by temblett1 (1 review written)

Bought a new integrale five months ago. I have had repeated problems with a wobbly steering column. Been back to the showroom twice and still not fixed. Also it has developed a loose chain holder. No obvious reason.
Nothing obvious to fix.
After sales are a pain. Very difficult to speak to someone and when you do they expect you to bring the bike back to the shop which is a 140 mile round trip for me.
A friend of mine also bought a similar model recently and he has been plagued by battery problems.
It seems German engineering and quality are declining.

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