The Sleep Shop Reviews - www.thesleepshop.co.uk

★★★★★
4.7 / 5
93% of users recommend this
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The Sleep Shop www.thesleepshop.co.uk
The Sleep Shop www.thesleepshop.co.uk

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Latest Reviews

★★★★★

“soft comfortable”

Written on: 07/08/2021 by Dan-lay (6 reviews written)

They have really soft and comfortable mattress. They provide best available option for us to choose from as per our requirement… Read Full Review

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★☆☆☆☆

“Misleading website”

Written on: 16/06/2021 by andy1768 (1 review written)

The website states "Our Standard delivery service available at no extra charge for all large items is a 2 man room of choice service with the items unpacked if required and all packaging removed. Our delivery partner will contact you the evening prior to your chosen day of delivery with a 2 hour time slot and a further call is made on the delivery on the day itself." On the day I was told I would need to stay in as it was an all day delivery. When the mattress arrived it was one man on his own… Read Full Review

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★★★★★

“Relyon Super Comfort Pillow”

Written on: 02/06/2021 by RamiroHopper174 (1 review written)

I had been kooking for a Dunlopillo pillow and eventually tracked it down on The Sleep Shop Website. It is now called Relyon and I ordered it on a Thursday night before Bank Holiday and was delighted when it arrived on the Tuesday. It is a considered purchase but it lasts for years and has a 5 year guarantee and was very reasonably priced on The Sleep Shop website and had free P&P too. Excellent product and excellent service and I will definitely use this website again… Read Full Review

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★★★★☆

“Good Experience”

Written on: 02/11/2020 by Peeri (13 reviews written)

Because of the good technology, I bought this Mattress from the sleep market. I can say that it is best after 6 months also… Read Full Review

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★☆☆☆☆

“No mattress, no refund”

Written on: 26/10/2020 by DennyV (1 review written)

Ordered a "Silentnight Geltex Ultra 3000" in firm from The Sleep Shop / FGS Furnishings on the 30.09.2020, which was showing "in stock" on the web shop. Received an order confirmation that the item was on back order with the supplier. Asked them to cancel my order, as the mattress was urgently needed. Got offered a "medium-firm" mattress instead, which was supposed to be in stock. I agreed on the condition that it was dispatched the same day. This was confirmed on the 01.10.2020. Asked for the… Read Full Review

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★☆☆☆☆

“Utterly disgraceful & downright dodgy as hell.”

Written on: 23/09/2019 by Sealyukguy (1 review written)

 bought an expensive Kingsize Sealy mattress 0n 06 August 2019 with a lead time of 1 to 3 weeks for delivery, it's now 14th September 2019 & they are saying they don't know how long it will take & have blamed Sealy saying it was a manufacturing problem. After speaking to Sealy who said there are no issues at their end, Sealy asked for the sellers name & advised there may be an issue with the retailer FGS FURNISHINGS LTD T/A BEDS247 & SLEEPSHOP & to contact them. I paid several hundred pounds &… Read Full Review

Sealyukguy's Response to Sealyukguy's Review

Written on: 30/12/2019

I eventually received my delivery on the 2nd November 2019, almost 4 months later, still haven't had a phone call or email reply to my complaint that i sent in, shows how bad this company is, zero customer services.
Deal with them at your peril if something goes wrong they just stick their head in the sand. Despicable

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★★★★★

“Great price, next day dispatch. Excellent couriers.”

Written on: 09/04/2017 by gbBarnes228 (1 review written)

Best price I could find online. Vey helpful telephone support as well. Pity I ordered the wrong mattress. DOH! … Read Full Review

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★★★★★

“Excellent service”

Written on: 08/04/2017 by ylHarrington1964 (1 review written)

Very friendly,helpful company couldn't ask for more. My order was for a Rauch sliding door wardrobe which I'm am very pleased with. One very happy customer. Thankyou… Read Full Review

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★★★★★

“SEALY Bed and Headboard ”

Written on: 05/04/2017 by Claytonkl381 (1 review written)

This was the most cost effective place to buy the bed and headboard and whilst the headboard took a short while longer than expected to arrive this didn't matter at all as I now have a really good set at the most cost effective price. The service was excellent throughout and the delivery men were extremely helpful and polite in delivering and setting up the Divan set and headboard. I will buy from them again and would recommend them… Read Full Review

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★★★★★

“Silent night double mattess”

Written on: 30/03/2017 by Greenys101 (1 review written)

Excellent service from start to finish communication excellent and. very helpful and quick response delivery guys were brill kept you informed as to what time they'd arrive love the matress very comfortable and very good price can't fault anything about the sleep shop I'd certainly use again and recommend to people… Read Full Review

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★★★★★

“KING SIZE MATTRESS”

Written on: 27/03/2017 by annsa (1 review written)

ORDERED A KING SIZE MATTRESS ON THE WEDNESDAY AND THE WEB SITE ASKED FOR A DELIVERY TIME THAT WOULD SUIT ME. I SUGGESTED DELIVERY FOR THE FRIDAY (2 DAYS AWAY) NOT REALLY EXPECTING TO SEE IT BUT LO AND BEHOLD THE DELIVERY MEN RANG THE HOUSE WHEN THEY WERE APPROXIMATELY 1 HOUR FROM MY ADDRESS AND DELIVERED IT THEN AND THERE. I ALSO ASKED FOR AN UPLIFT OF MY OLD MATTRESS AND THEY DULY UPLIFTED AT THE SAME TIME. CAN'T SPEAK HIGHLY ENOUGH OF THE sLEEP sHOP....IT DOES EXACTLY AS IT SAYS ON… Read Full Review

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★★★★★

“Double mattress”

Written on: 21/03/2017 by StanleyCassidy (1 review written)

The service and delivery was absolutely wonderful, I would recommend this company… Read Full Review

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★★★★★

“Unbelievably excellent service”

Written on: 13/03/2017 by hummer_m (1 review written)

Last week I had a Silentnight king size mattress delivered. It was 20% off so the best price i could find. The email contact was unbelievably good. One for order confirmation, one for confirmed date of delivery with details of courier, courier email with 2 hour time slot, courier email with driver contact number and drop number. I rang driver to get predicted time as I work locally, driver then rang when leaving previous drop as arranged. I paid for the old mattress to be removed so the 2… Read Full Review

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★★★★★

“Amazing service”

Written on: 13/03/2017 by mishon (1 review written)

Ordered my HealthBeds pillows on a Thursday morning and received them the next day. They are amazing and highly recommended. I will definitely be shopping at the Sleep Shop again. Thank you!!… Read Full Review

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★★★★★

“excellent”

Written on: 11/03/2017 by Erickk232 (1 review written)

Hi, I'm really satisfied with product and happy with the service. Will be buying again for future needs. Thank you… Read Full Review

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★★★★★

“New Mattress”

Written on: 10/03/2017 by Byrdyi412 (1 review written)

I changed my delivery date twice and Sleep shop were very accommodating would recommend. Sleep shop were the cheapest on the internet… Read Full Review

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★★★★★

“Great service and pricing”

Written on: 08/03/2017 by DaveSetts (2 reviews written)

Needed a new mattress, found the Sleep Shop to be the best value for the one we wanted. Rang order through after checking online, as we had some questions. Call answered quickly and a very friendly and helpful lady answered everything, confirmed the stock and arranged delivery to suit us. Delivery was confirmed the day before and on the day the delivery team called to say they'd be with us within the hour, and they were. Both chaps were very courteous and helpful. Would definitely recommend… Read Full Review

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★★★★★

“Great service”

Written on: 05/03/2017 by Maree59 (1 review written)

I bought a mattress for my dad which was delivered to his home. Process was easy and I was kept up to date by email about the order, delivery details and contact details of the driver. I was able to tell my dad who and when was making the delivery and they were very helpful. Very pleased with the service received… Read Full Review

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★★★★★

“Bed and Mattress”

Written on: 05/03/2017 by Owenshv94 (1 review written)

Great delivery service and excellent quality product.Would recomend to family and friends… Read Full Review

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★★★★★

“Excellent service ”

Written on: 05/03/2017 by Huber97 (1 review written)

Very helpful, mattress as described and I recieved my mattress very promptly and I live in the Highlands of Scotland and there was no hassle , excellent service and I would highly recommend the company… Read Full Review

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