Sleepkings Reviews - www.sleepkings.co.uk

★★★☆☆
3.5 / 5
62% of users recommend this
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Sleepkings - www.sleepkings.co.uk

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Latest Reviews

★☆☆☆☆

“Avoid this company”

Written on: 01/08/2020 by McBrideax106 (1 review written)

After a wait of several months the bed was finally delivered but could not be assembled in the house due to Covid19 restrictions. They promised to refund the £25 already paid for assembly but despite emails and phone calls no refund was received. They obviously had no intention of giving the money back. I advise avoiding this firm and shopping elsewhere… Read Full Review

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★☆☆☆☆

“would give them nil”

Written on: 03/01/2020 by Shaffergw1987 (1 review written)

would give them nil mattress only 4 mths old became very soft was told only 3 mth warranty so no exchange rubbish aftersales… Read Full Review

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★☆☆☆☆

“Inferior quality products, inferior service”

Written on: 05/08/2019 by Maceyi1946 (1 review written)

Bought an electric adjustable bed 2 months ago for my disabled son. Motor was broken when delivered but they promised to send out replacement part. Never did. Bed has never worked. Have contacted Sleepkings 7 times. Not interested. They really do not care.....Staff are impolite and rude. Inferior products and inferior service. Dont waste your money...or your time. Presume 5 star reviews are from friends and family… Read Full Review

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★☆☆☆☆

“Stay away from this company!! They sent me a mattress...”

Written on: 21/03/2018 by KobeSkinner (1 review written)

Stay away from this company!! They sent me a mattress where the foam was made of plastic foam on the inside. Their 14day return policy is meaningless because they will not pay for the return of the mattress knowing that it is expensive for the buyer to return it. Thankfully I opened a case with eBay and got my money back. £79.99… Read Full Review

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★☆☆☆☆

“avoid at all costs”

Written on: 11/02/2018 by Blackbk118 (1 review written)

Ordered from this awful company through ebay.shoddy goods would not replace even though product was broken.very unprofessional kept sending childish replies when i contacted them to complain. Do not buy off them.realy dont know how they are still trading after reading all the bad reviews on-line. RUBISH.RUBISH… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!!!”

Written on: 26/10/2017 by Kamari173 (1 review written)

Please, please, please avoid this company at all costs. I found this company on ebay their details asked you to call if you had any queries which I did I then ordered a bed paid them £970.00 over the phone and was promised an email confirmation by return but nothing arrived and alarm bells started ringing. When I put the phone down I realised that the order had not gone through ebay affording me the ebay money back guarantee and the paypal protection. I phoned the company back and advised them… Read Full Review

Yagoroden2611's Comment

Written on: 14/02/2018

So sorry you have had a bad experience like i have,realy dont know how they are still trading what with all the bad reviews i have since read.wish people would read the rubbish reviews before they have any dealings with them.

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★★★★★

“Hotel owener”

Written on: 16/09/2017 by EmilieDowney (1 review written)

Actual my 3 hotels I've ordered beds from here very impressed with the quality and service delivery men were very helpful too. Highly recommended… Read Full Review

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★★★★★

“Excellent free delivery and a quality product.”

Written on: 27/02/2017 by Armanin301 (1 review written)

I purchased a four inch thick memory foam mattress topper. It was delivered very quickly.The memory foam is wonderful to sleep on. We are delighted with the quality of it. I have recommended this to my family… Read Full Review

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★★★★☆

“Yes with reservations”

Written on: 09/12/2016 by Celestem30 (1 review written)

Had 2 electric beds delivered yesterday. The person who i dealt with in Ossett was brilliant. I rang a few days later with a question about delivery and a man talked over me the whole time, had no idea of my problem because he would not listen. Delivery, arrived when they said,but that was the end of good customer service. They banged doors and wall, made no effort when i tried to be pleasant, did not show me how to work the beds at all. When they went to the van i realised that they had… Read Full Review

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★★★★★

“Purchase of memory foam topper”

Written on: 30/11/2016 by Kade18 (1 review written)

I initially contacted this companies customer service who responded to my enquiry very quickly. I looked at the reviews for the company and was amazed however in spice of this I ordered the foam topper and was advised of a delivery dat of the 30 th. The item was delivered on time and was correct in every detail. I would recommend this company and would use in the future… Read Full Review

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★☆☆☆☆

“Disgusting customer service”

Written on: 05/11/2016 by Rowe227 (1 review written)

Ordered a matress late delivery rang to discuss the man was the most rudest person I have ever spoke to avoid… Read Full Review

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★☆☆☆☆

“AVOID!AVOID!AVOID!”

Written on: 21/10/2016 by DavonFowler244 (1 review written)

AVOID!AVOID!AVOID! Purchased Mattress took a week to arrive then sent wrong mattress. Wouldn’t accept they had sent wrong mattress, customer services rubbish all they kept saying was this is our Gel mattress. Was total different to picture, I found the one they sent me on FB page and it was a basic divan mattress. I returned this at my own cost, when I took it back Ash asked why I returned it advised it was not what I ordered, his words “ I don’t know what that mattress is”. He said… Read Full Review

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★☆☆☆☆

“Bad customer service terrible bed and mattress ”

Written on: 05/08/2016 by Kentmi400 (1 review written)

Adjustable bed and mattress rubbish after 2 months can squeeze mattress together with one hand Base of bed tilting customer service none pathetic just had to buy a new bed don't shop here… Read Full Review

Lousblooms's Comment

Written on: 27/10/2016

I thought it was just me but totally agree mattress was not good quality and wanted to return but told I would need to pay cost they wernt willing to pay and very abusive towards me appalling done use as never would I use again

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Lousblooms's Comment

Written on: 27/10/2016

I thought it was just me but totally agree mattress was not good quality and wanted to return but told I would need to pay cost they wernt willing to pay and very abusive towards me appalling done use as never would I use again

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Lousblooms's Comment

Written on: 27/10/2016

I thought it was just me but totally agree mattress was not good quality and wanted to return but told I would need to pay cost they wernt willing to pay and very abusive towards me appalling done use as never would I use again

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Lousblooms's Comment

Written on: 27/10/2016

I thought it was just me but totally agree mattress was not good quality and wanted to return but told I would need to pay cost they wernt willing to pay and very abusive towards me appalling done use as never would I use again

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★☆☆☆☆

“Don't do it Terrible customer services badly made beds”

Written on: 30/07/2016 by JudithChurch (1 review written)

Ordered a bed late 2015 had it delivered in January part of it was left in hallway and part outside the delivery person said he didn't take beds upstairs so my hubby had to do this himself and put the bed together it was a electric bed and they said set up was in the price, the colour of the back didn't match the drawers were lighter than the back the mattress is horrible uncomfortable I reported this to them and a reply was what do u want us t do about it I asked them to come and see it and… Read Full Review

Lousblooms's Comment

Written on: 27/10/2016

Totally agree don't know how they still in business

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★★★★★

“Sleepless nights are a thing of the past”

Written on: 13/06/2016 by ._zainab._ (1 review written)

Since I have purchased my bed from Sleepking I really have not had a better nights sleep. My previous bed was by no means a cheap bed but this one is a different class and so much more value for money. Great Service overall and I was well advisedly the customer service team. Keep up the good work Sleepkings… Read Full Review

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★★★★★

“sleep kings are brilliant”

Written on: 15/04/2016 by rosegibbs (1 review written)

last year i bought a mattress from dreams costing £1000 but my bed needed renewing i didn't have enough for a bed from dreams and then i found sleep kings i ordered 2 adjustable beds and i asked for only one mattress as i already had the one from dreams the mattered that came from sleep kings is very good so are the adjustable beds the mattered from dreams is useless and very uncomfortable. as i am very disabled i have been told i have to get a hospital bed i have ordered the bed from better… Read Full Review

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★★★★★

“electric adjustable bed memory foam”

Written on: 11/04/2016

ordered the bed on Thursday and took delivery on Saturday. the bed was set up and packaging taken away. a smooth transaction will be recommending and using sleepkings again. best value for money online and the service was outstanding. thank you … Read Full Review

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★★★★★

“Amazing mattres ”

Written on: 06/04/2016 by GregP234 (1 review written)

Bought a cashmere latex mattress from the show room excellent value for money honest & reliable people will be back for more & will defiantly recommend to family and friends… Read Full Review

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★☆☆☆☆

“DO NOT DO IT ”

Written on: 02/04/2016 by kbHodges129 (1 review written)

  DO NOT BUY FROM THIS SHAMBLES THEY CALL A BUSINESS, I have NEVER experienced customer service like this in my entire life, the people on the other end of the phone are so rude and whoever the manager is needs to re train his staff. Nobody called to inform when the item was being delivered and that was my fault. You don't receive a receipt for your purchase and heaven forbid you order the wrong size and want to change it fot another as they will NOT refund you the difference which again will… Read Full Review

Lousblooms's Comment

Written on: 27/10/2016

Very bad company

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★★★★★

“comfy ziplink bed”

Written on: 08/03/2016 by Toby149 (1 review written)

Arrived earlier than they said by 3 days. Brand new, clean, all parts there and fitting well. Very comfy. Polite service on phone and delivery person carried it all to where I wanted. Ms. T. Cheltenham … Read Full Review

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