written by on 26/10/2017
I ordered a mattress nine days ago, you say fast free delivery, what a joke.
When I call I get an answer phone asking for my details and saying you will call me back STILL WAITING !
When I call your XDP ( your delivery company ) I get exactly the same treatment, very poor customer service, I’m sure my order will be very comfortable IF I ever get it, you need a better courier .... badly
As rated by our community of reviewers
Clairesimpson's Comment
Written on: 02/12/2017
How long did you have to wait in the end I’ve now been waiting 5 days
Joal2371's Comment
Written on: 02/12/2017
Two weeks and that was AFTER sending the CEO an email complaining about the abysmal service