Poor quality manufacture, terrible customer support

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101O'Neill's review of Futon Company - www.futoncompany.co.uk


“Poor quality manufacture, terrible customer support”

Written on: 27/09/2021 by 101O'Neill (1 review written)

My partner and I bought a top-of-the-range bed frame from The Futon Company. Unfortunately, when I was assembling it the foot-board fell apart – clearly a serious and potentially dangerous fault with its manufacture.

Customer support has also been consistently terrible. Considering that someone could easily have been hurt by the poor manufacturing quality the CS attitude was appalling.

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