DivanBedsCentre Reviews - www.divancentre.co.uk

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★★★★☆
4.2 / 5
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Latest Reviews

★☆☆☆☆

“Not worth the slightly lower prices”

Written on: 21/08/2020 by HolidayCottageOwner (1 review written)

The ordering process on the website was fairly smooth, but that's the only positive I can think of for this joke of an outfit. When we ordered our bed the website said it would be up to 10 working days due to corona virus, which is understandable. Almost a month later a bed arrived. Somebody else's bed. Then began a game of trying to get in touch with someone who could sort it out. Calls, emails and their contact form went mostly unanswered. I'm not sure what the point of the little girl who… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 08/07/2020 by Yvonneherbert (1 review written)

I ordered a divan base 7 days ago. I received a confirmation email within 24 hours with an estimated delivery of 7-10 days. Website still states 2-10 days. I have sent two emails for clarity on estimated delivery date and received a lecture from a customer service representative on the presence of Covid in the country and how lucky I am that we have delivery drivers. He failed to appreciate that the company are happy to process the payment immediately but are less interested in customer… Read Full Review

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★★★★★

“Excellent price and quality”

Written on: 17/10/2017 by jimbob696969 (2 reviews written)

Bought a Windsor 6ft zip link bed - delighted with price and quality. Reccomended… Read Full Review

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★★★★★

“Fantastic Professional Service”

Written on: 17/08/2017 by BlargoansLtd (1 review written)

We ordered 12 beds and mattresses with many special requirements for contract use and they matched every single one without error. Our beds have had fantastic feedback for the excellent level of comfort and its one of the comments we hear the most from our customers. We would highly recommend The Divan Centre and will be using them every time in future… Read Full Review

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★★★★★

“Just taken delivery of our order - very nice double...”

Written on: 27/07/2017 by Gunn132 (1 review written)

Just taken delivery of our order - very nice double divan with good quality mattress -especially at such an affordable price. Excellent customer service from start to finish ..thanks we will definitely use again … Read Full Review

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★★★★★

“Great Service”

Written on: 16/07/2017 by Albertou388 (1 review written)

Had to order a bed at short notice as extra visitors were arriving and from start to finish the telephone and on line ordering were helpful and caring and to add to it the bed was delivered three days early -well done to your company as so times when we order things these days people fail to deliver… Read Full Review

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★★★★★

“Fantastic bed”

Written on: 01/07/2017 by Conrad111 (1 review written)

Thank you divan bed gave me best nights sleep ever . Whole process was excellent . I would recommend them to anyone… Read Full Review

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★★★★☆

“Quality bed and good delivery men.”

Written on: 13/06/2017 by bxRobertson134 (1 review written)

Just wanted to say well done and thank you to the two deliveryman who delivered my bed on 31st May 2017 RM19. They were polite, caring, patient and friendly. Please pass on my sentiments to them. They gave quality customer service… Read Full Review

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★★★★★

“Fantastic service, price and quality”

Written on: 12/06/2017 by tomeyw (1 review written)

Ordered 4 singles, 1 King and two singles to make zip and link, bases and mattresses Fantastic service from start to finish Said they would be there at 10.00am, delivered at 9.45am from Wakefield to Westward Ho! Devon, WOW Now ordering a super king for our bed at home, 1500 pocket sprung beds so comfy! Many thanks … Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 03/04/2017 by JaxMcWilliams137 (1 review written)

Thank you for your excellent customer service my order was successfully delivered and I am very happy with the quality and value for money… Read Full Review

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★★★★★

“Great customer service”

Written on: 02/03/2017 by Hells1Bells2 (1 review written)

I was worried about ordering as I had read some negative comments but I can not fault them. I ordered 2 single headboards and although one arrived with slight damage on the back they offered a £15 refund which is %38. I had mislaid my divan bolts that are part of the bed that attach the headboard to the bed and they sent me some free. Excellent customer service. Thank you… Read Full Review

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★★★★★

“Efficient and fair”

Written on: 18/02/2017

Bought a divan base with 2 drawers, padding and special feet. Whilst the finishing in hidden areas is unattractive, and the drawers don't glide quite as smoothly as I would like, the assembled base looks good, the drawers do the business for storing spare bedding, and the base is worth the price and is good value. Delivery arrangements were efficient and prompt. I like the clarity of communications, and I was able to change the delivery date easily. I liked the clear warning that if I was… Read Full Review

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★★★★★

“low bed”

Written on: 13/02/2017 by 120Wright (1 review written)

I was having difficulty in finding a bed low enough for my elderly mum.I emailed Gopal who was really helpful and the bed base was made lower.It's a great success.I ordered on the Monday and it was delivered on the Friday.Great service and product.Thankyou to Gopal… Read Full Review

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★★★★★

“low bed”

Written on: 11/02/2017 by 2225 (0 reviews written)

I was having difficulty in finding a bed low enough for my elderly mum.I emailed Gopal who was really helpful and the bed base was made lower.It's a great success.I ordered on the Monday and it was delivered on the Friday.Great service and product.Thankyou to Gopal… Read Full Review

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★★★★★

“Zip and loink bed and two headboards.”

Written on: 04/02/2017 by MaxCook1958 (1 review written)

I do not order online at all so I was very nervous. However, the beds are of excellent quality and were delivered promptly by very helpful guys. The headboards look really smart too!! Excellent value all round and I will not hesitate to recommend this firm to anyone… Read Full Review

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★★★★★

“Excellent service and quality.”

Written on: 21/01/2017 by Littlepoll (1 review written)

I have just purchased 2 Chelsea Divan Bases which are great quality, better than I expected. I wanted beds with storage space below and all you do is screw in the legs....no messing around building frames. They came well packaged 6 days after ordering which was simple to do online. I would definitely recommend these Bases, great quality, great price. Thank you… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/12/2016 by Jankoehli (1 review written)

Very happy with the two 3ft zip and link beds for a spare room. Every aspect of dealing with Support Divan has been of the highest standard and efficiency with detailed information at every step.The delivery service was also of high standard. It is obvious that customer expectation and satisfaction is of the highest importance by Support Divan… Read Full Review

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★★★★★

“4ft. Divan Bed with two drawers”

Written on: 27/11/2016

A very pleasant experience from ordering bed to delivery. Kept in touch with what was happening all the time. Pleased with product. Everything fitted, nothing missing. Mattress on the firm side of medium but quite acceptable. Had room painted first and all looks very nice now… Read Full Review

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★★★★★

“4ft extra firm orthopedic bed”

Written on: 26/10/2016 by greennepal (1 review written)

I was nervous to order from an unknown firm online. I called the number and every one of my queries was answered immediately. Well done! The bed delivery was as promised and the delivery men rang to keep me informed as to when to expect them. The quality of the bed is so good, after assembly, I lay on it and fell asleep! I rang the firm to COMPLAIN...why was it so good and so smooth a transaction and why did I not have anything to complain about!!!! Well done the Divan Bed Centre… Read Full Review

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★★★★★

“Fantastic service, Fantastic bed!”

Written on: 01/10/2016 by MrTed (1 review written)

We have been debating about getting a Super Kingsize bed for about 2yrs now. On holiday we had a zip and link bed and found it very comfortable and spacious. Looking on-line we came across the Divan bed centre. They were very helpful and gave us personal contact numbers to check out any queries we had. After trawling the internet and looking in some of the more famous bed shops we decided to try the Divan Centre. We went for the Zip and Link Kingsize divan with drawers and headboard We are so… Read Full Review

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