Item: Steamshower Store - www.steamshowerstore.co.uk
Rating: 1

Dissapointmentreigns's review of Steamshower Store - www.steamshowerstore.co.uk

“Shocking service, parts missing”

★☆☆☆☆

written by Dissapointmentreigns on 30/08/2019

Ordered the shower and after waiting for months for it to arrive, it came without parts but my plumber did the best he could installing it but was not happy ŵith the quality.
Used once, leaked In to room below, plumber blamed quality of shower, shower company blamed quality of plumber
2nd plumber called in who confirmed that the product quality was very poor and that the flood had been manufacturing fault, not plumbers
They won’t refund me, they won’t collect it, I’m stuck
New parts have been offered but it means paying a plumber to take it apart and put back together and not knowing whether same issue will occur.
I just want it gone
I would never recommend this shower or this company to anyone, ever - awful awful experience

£950

Goods purchased & cost
Customer Service

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Fdon's Response to Dissapointmentreigns's Review

Written on: 28/01/2020

I totally agree with you have had similar experience

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Aliholman's reply to Fdon's Comment

Written on: 29/01/2020

I’m in the process of taking them to court - if you do it too we would have a better case?

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Shocking service, parts missing

Customer Service

Quality of website

Value For Money

Dissapointmentreigns's review of Steamshower Store - www.steamshowerstore.co.uk